Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Samantha Lowell

MOUNT MORRIS,MI
Samantha Lowell

Summary

Driven and dependable Crew Member with a track record of excellence at Hungry Howie's Pizza, Inc. Excelled in customer engagement and food preparation, enhancing customer satisfaction and team efficiency. Demonstrated leadership and problem-solving skills, significantly improving workplace safety and food quality standards. Known for outstanding teamwork, communication, and a commitment to high-quality service.

Overview

11
years of professional experience

Work History

Hungry Howie's Pizza Inc.
Flushing, Michigan

Crew Member
08.2024 - Current

Job overview

Food prep such as cutting vegetables, stocking ingredients properly, assembling foods, boxing finished product, and checking for accuracy of orders.

Any and ALL kinds of cleaning. Including the things most workers were reluctant to handle (bathroom, floors, lobby, etc..). I will detail clean stainless steel, and grout.

Answering phones, and keeping a cheerful disposition with customers while taking accurate orders.

Training new employees.

Stocking products and ingredients.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Organized and detail-oriented with a strong work ethic.

Hungry Howie's Pizza, Inc
Clio, Michigan

Crew Member
11.2013 - 01.2017

Job overview

  • Worked front counter, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Checked on the lobby frequently to clean up spills, wipe everything down, and restock coolers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Clio Alt. High School
Clio, MI

06.2013

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Integrity and Honesty
  • Leadership Qualities
  • Food Preparation
  • Heavy Lifting
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Attention to Detail
  • Dependable and Cooperative
  • Cleaning and sanitizing
  • Supply Restocking
  • Cleaning and organization
  • Telephone Etiquette
  • Creativity and Innovation
  • Store Opening and Closing

Timeline

Crew Member

Hungry Howie's Pizza Inc.
08.2024 - Current

Crew Member

Hungry Howie's Pizza, Inc
11.2013 - 01.2017

Clio Alt. High School

Samantha Lowell