Samantha Lozano
Edinburg,TX
Summary
Motivated and adaptable professional with a growth-oriented mindset, strong communication skills, and a collaborative approach. Dedicated to achieving impactful results and contributing to organizational success with enthusiasm and precision.
Overview
6
6
years of professional experience
Work History
Event Marketing / Event Coordinator
McAllen Convention Center
05.2024 - Current
- Provided customer support and communication for 130+ Broadway season subscribers and event attendees, ensuring satisfaction and clarity.
- Supported pre- and post-event operations, including planning, execution, evaluations, and administrative tasks, ensuring smooth workflows.
- Managed six social media accounts to enhance visibility and engagement for convention center and performing arts center events.
- Collaborated with marketing and box office teams to support major Rio Grande Valley festivals with more than 1,000+ attendees, overseeing ticketing operations and customer experiences.
- Oversaw up to seven cashiers, ensuring accurate transactions, organized ticket booth operations, and a seamless client entrance experience.
Event Marketing Intern
McAllen Convention Center
01.2024 - 05.2024
- Curated and scheduled 60+ social media content posts to boost visibility and engagement for events at the convention center and performing arts center.
- Partnered with the marketing team to draft promotional materials and execute creative marketing campaigns.
- Assisted in pre-event logistics and post-event feedback collection to refine future marketing strategies.
Trailblazer / Student Mentor
The University Of Texas Rio Grande Valley
06.2022 - 05.2024
- Guided 120+ university first and second-year students in academic planning and personal development through one-on-one mentoring sessions.
- Facilitated workshops, presentations, and university event guidance to enhance study habits, time management, and goal-setting.
- Provided ongoing support and resources, fostering a positive and inclusive environment for student success.
Server / Cashier
Pizza Hut
06.2019 - 07.2021
- Processed payments and maintained accurate transaction records, ensuring efficient and organized operations as a cashier.
- Delivered bilingual (English/Spanish) customer support, addressing up to 25+ orders and resolving issues effectively.
- Ensured efficient service by maintaining a clean and organized workspace.
Education
Bachelor of Science - Hospitality And Tourism Management
The University of Texas Rio Grande Valley
Edinburg, TX05-2024
Associate of Arts - Business Administration
South Texas College
Rio Grande City, TX05-2021
Skills
- Communication Skills (English/Spanish)
- Sales
- Conflict Solving
- Adaptability and Flexibility
- Operations Oversight
- Social media Marketing
- Microsoft Office Proficient
- Scheduling
- Team Collaboration
- Ticketmaster Knowledge
- One-on-one
- Client Relationship Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Event Marketing / Event Coordinator
McAllen Convention Center
05.2024 - Current
Event Marketing Intern
McAllen Convention Center
01.2024 - 05.2024
Trailblazer / Student Mentor
The University Of Texas Rio Grande Valley
06.2022 - 05.2024
Server / Cashier
Pizza Hut
06.2019 - 07.2021
Bachelor of Science - Hospitality And Tourism Management
The University of Texas Rio Grande Valley
Associate of Arts - Business Administration
South Texas College
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