Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Luna

Montebello,CA

Summary

Results-driven shipping professional with extensive experience at Hydraflow, excelling in inventory management and compliance auditing. Proven ability to enhance operational efficiency through effective carrier communication and meticulous record keeping. Recognized for delivering exceptional customer service while maintaining high standards of quality assurance in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Shipping Clerk

Hydraflow
Fullerton, CA
02.2022 - 02.2025
  • Conducted regular audits of warehouse operations for compliance with company policies and procedures.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Maintained inventory control system to ensure accurate tracking of all shipped items.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Collaborated with other staff members on projects related to improving efficiency within the department.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Traced missing material and shipments through vendor and customer communications.

Material Handler

XPO Logistics
Ontario, CA
12.2020 - 10.2021
  • Verified accuracy of shipments against purchase orders and invoices.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Loaded completed orders on pallets according to delivery numbers.
  • Observed inventory allocation to maintain material needs and production deadlines.

Office Clerk

Trend Developers
Los Angeles, CA
11.2017 - 01.2020
  • Delivered messages and ran errands.
  • Developed forms and maintained filing systems to store confidential client information securely.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered telephones, directed calls, and took messages.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Participated in team meetings to discuss progress on projects or new initiatives.

Education

Certificate of Technical Studies - Cosmetology

Paul Mitchell The School
Pasadena, CA
09-2019

High School Diploma -

Schurr High School
Montebello, CA
06-2017

Skills

  • Inventory management
  • Shipping procedures
  • Auditing compliance
  • Record keeping
  • Carrier communication
  • Packing and labeling
  • Order processing
  • Quality assurance

Timeline

Shipping Clerk

Hydraflow
02.2022 - 02.2025

Material Handler

XPO Logistics
12.2020 - 10.2021

Office Clerk

Trend Developers
11.2017 - 01.2020

Certificate of Technical Studies - Cosmetology

Paul Mitchell The School

High School Diploma -

Schurr High School