Samantha Ma
Las Vegas,NV
Summary
Driven professional with a proven track record at Delta Air Lines, Inc, adept in stress tolerance and weight balance determination. Excelled in roles requiring the ability to adapt quickly and lead effectively, enhancing team efficiency and safety procedures. Demonstrated exceptional load planning communication and baggage service collaboration, contributing to operational excellence. Hardworking and passionate job seeker with strong organizational skills eager to learn. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
ALA
Delta Air Lines, Inc
03.2021 - Current
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
Ramp Agent
Delta Air Lines, Inc
09.2018 - Current
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated ground crew activities to complete objectives on schedule.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Education
High School Diploma -
Herbert Hoover High School
Glendale, CA06.1998
Skills
- Stress Tolerance
- Weight and Balance Determination
- Load Planning Communication
- Baggage Service Collaboration
- Deicing of aircraft
- Safety Procedures
- Pushback and towing
- Cargo Equipment Operation
Additional Information
TDY's
- Seattle Jan 2020/Feb 2021
- Houston Sep 2020
- Sacramento Dec 2020
- Denver July 2021
- Cincinnati Feb 2022
Timeline
ALA
Delta Air Lines, Inc
03.2021 - Current
Ramp Agent
Delta Air Lines, Inc
09.2018 - Current
High School Diploma -
Herbert Hoover High School
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