SAMANTHA MACARI
Round Rock,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Group Rooms Coordinator
Westin Domain
Austin, TX
04.2022 - 12.2025
- Coordinated all aspects of group room reservations, ensuring accurate booking details, rooming lists, special requests, and billing arrangements for corporate, social, and tour groups.
- Served as the primary liaison between clients, the sales department, and front office to ensure seamless communication and exceptional guest experiences.
- Delivered high-level customer service by anticipating client needs and maintaining strong relationships with planners and travel partners.
- Utilized property management and reservations systems to process group bookings efficiently.
Office Assistant
OP Murphy
Soledad, CA
06.2011 - 12.2021
- Documentation Management: Generate purchase orders, sales orders, and invoices. Assist in preparing bid entries and reconciling invoices.
- Order Tracking & Logistics: Follow up on placed orders to ensure timely delivery. Coordinate with carriers to track shipments of perishable freight and resolve any logistical discrepancies.
- Communication & Support: Answer high-volume phone calls and emails from customers, vendors, and growers. Provide "night call" or weekend support as required by the seasonal nature of the produce industry.
- Data Maintenance: Update Excel databases and CRM systems with pricing, inventory levels, and client contact information.
Catering Associate
O'Neills Inflight Catering
Austin, TX
01.2020 - 01.2021
- Expediter: Facilitating the flow of materials to and from various work sites or departments.
- Working with vendors to secure the appropriate goods and coordinate delivery.
- Responsible for inspecting materials for both quality and quantity.
- Shopper: provided buying services to customers and clients.
- Communicating with clients to determine what they're looking for, offering advice and knowledge of the best products to purchase, processing orders.
Receptionist
Monterey Eye Center
Monterey, CA
01.2014 - 01.2018
- Patient Intake & Check-In: Greet patients, verify demographic and insurance information, and scan IDs and insurance cards into Electronic Health Record (EHR) systems.
- Scheduling: Manage multi-line phone systems to schedule, reschedule, or cancel eye exams and follow-up appointments.
- Insurance Verification: Confirm vision and medical insurance eligibility and obtain necessary authorizations (e.g., VSP) before appointments.
- Financial Duties: Collect co-pays, deductibles, and outstanding balances; reconcile daily cash drawers and process payments.
- Patient Flow Coordination: Notify clinical staff of patient arrivals and manage the waiting area to ensure a seamless experience.
Education
BA - Humanities and Communication
CSU Monterey Bay
Monterey, CA01.2013
AA -
Cuesta College
San Luis Obispo, CA01.2011
Skills
- Microsoft Office Programs
- Time management
- Logical thinking
- Punctuality
- Effective communication
- Problem solving
- Team collaboration
- Organization
- Group reservations
- Billing coordination
- Reservation systems
- Logistics coordination
Awards
- Associate of the Month, 07/01/22
- Associate of the Month, 02/01/24
Timeline
Group Rooms Coordinator
Westin Domain
04.2022 - 12.2025
Catering Associate
O'Neills Inflight Catering
01.2020 - 01.2021
Receptionist
Monterey Eye Center
01.2014 - 01.2018
Office Assistant
OP Murphy
06.2011 - 12.2021
BA - Humanities and Communication
CSU Monterey Bay
AA -
Cuesta College