Samantha Mace

• Excelled in every store position and regularly backed up front-line staff.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Kept employees operating productively and working on task to meet business and customer needs.
• Exercised composure under pressure and in escalated customer service scenarios.
• Cooperated with coworkers to improve customer experience and manage storefront.

• Made sure to always keep a clean store and always be inspection ready.

• Knew when it was time to reduce high Labor and worked closely with team members to always work and clean within a timely manner.

•Always stayed on point with the safe and counting to make sure deposits were made on time and our safe was always efficient.

•Worked on truck days and made sure to FIFO while putting truck items such as produce and dry goods, Freezer and Walk in away.

• Worked closely with FOH and BOH to ensure a tightly and cleanly store is operated.