Samantha Madrigal
Realtor ChRc
Tucson,AZ
Summary
Well-qualified, diverse background, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
19
19
years of professional experience
Work History
Realtor
Tierra Antigua Realty
Tucson, AZ
09.2014 - Current
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Coordinated day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Established positive flow of communication with agents, clients, lenders, escrow officers and all other personnel involved in closing transactions.
- Collaborated with agents, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
- Find solid solutions by making thorough use of all available resources.
Manager, Bartender, Server
Canyon's Crown
Tucson, AZ
06.2009 - 12.2018
- Responsible for alleviating all conflict amongst crew members during scheduled management shifts.
- Trained new employees on restaurant’s procedures, policies, and customer service.
- Effectively managed crew in order to ensure diligent customer service.
- Conducted daily examinations of work areas to ensure safety of all guest and customers.
- Developed and maintained relationships with customers and suppliers through account development.
- Responsible for handling and distributing large quantities of money properly.
- Managed supply orders, invoices, and payments to suppliers.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Accomplished multiple tasks within established timeframes.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
Event Coordinator
Owner
Tucson, AZ
10.2014 - 12.2015
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Organized, coordinated and deployed weddings while focusing on delivering superior customer service.
- Selected and ordered décor and event materials.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Attended bridal industry events to promote services and build relationships with prospective vendors.
Police Officer
Tucson Police Department
Tucson, AZ
01.2013 - 08.2013
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Worked with Crime Scene while on Light Duty and attended every call during shift.
- Trained to identify verbal and non-verbal techniques for defusing crisis situations.
- Responsible for structuring collected data and generating briefing reports for superiors.
- Qualified first responder and CPR certified.
- Completed courses on stress management and fitness in the workplace. Qualified to identify stages of stress and tools to reduce stress.
- Trained to identify methods to report unethical actions and prevent unethical behavior where possible.
- Trained in various crisis management scenarios.
- Trained in interpersonal communication for various types of individuals to including children, elderly individuals, vulnerable adults, non- English speaking individuals, individuals who are visually impaired and individuals who are hearing impaired.
- Developed organizational system for case records, reports, logs and agendas.
- Acquired Arizona Department of Transportation Certificate.
Education
Bachelor of Science - Public Management And Policy
University of Arizona
Tucson, AZ2011
High School Diploma -
Cienega High School
Vail, AZ05.2007
Skills
- Adaptability and Flexibility
- Value Estimation
- Negotiations
- Closings Coordination
- Market and Competitive Analysis
- Client Needs Assessment
Timeline
Event Coordinator
Owner
10.2014 - 12.2015
Realtor
Tierra Antigua Realty
09.2014 - Current
Police Officer
Tucson Police Department
01.2013 - 08.2013
Manager, Bartender, Server
Canyon's Crown
06.2009 - 12.2018
Bachelor of Science - Public Management And Policy
University of Arizona
High School Diploma -
Cienega High School
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