Samantha Maffucci
Manchester,Ct
Summary
Compassionate caregiver with extensive experience at Careforth, skilled in personal hygiene assistance and meal preparation. Proven ability to build strong relationships with clients, enhancing their quality of life. Bilingual in English and Spanish, I excel in communication and attention to detail, ensuring optimal care and support for diverse needs. Customer Service Professional offering 13 years of experience providing quality customer service and support to clients/patients bringing top-notch skills in oral and written communication, active listening and analytical problem solving and providing customized solutions to build Loyalty. Entered the Health Field wanted to make a difference in the world, always wanted to be a Nurse so i got my CNA License in December 2023 , But I have many years experience of taking care of people all ages.
Overview
18
18
years of professional experience
Work History
Elderly Caregiver
Careforth
01.2025 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Made sure client took correct medicines and dosage
- assist client with dressing and foot wear
- encourage client to eat as much as possible
- assist client to all medical appointments
Smart Eddie Gas Station
Leila Saado
06.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- assist customers with gas and cigarette purchases
- store was stocked with beverages and snacks
- took care of customers for the lottery by playing their numbers on the slips and hand them the scratch tickets they wanted
- took care of all deliveries away during your shift
- rotated stock of beverages and snacks
- clean and organize back room where all drinks and tobacco products were stored
Flex Your Paws
Kelly Gordon
11.2024 - 02.2025
- to take care of different breeds of canines while owners were either at work or out of town
- would walk canines for half hour to an hour each morning and night
- made sure that the canines did their business outside and always pick up their mess if any
- made sure their was fresh food and water in the bowls
- play with canines for a little while before leaving the house
- made sure leash was put back in proper place
- made sure felines had fresh water and food and treats
- cleaned the litter box took out the garbage with old litter
- played with the felines
- had to clean all bird cages 1 at a time fresh newspapers and fresh water and snacks
- cleaned out the food dishes
- put plenty of newspaper and snacks in cages while birds fly around apartment
Caregiver /Care Companion
Care For Me At Home
03.2023 - 02.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Clean clients home and check all food products making sure none of them are expired
- rotate all foods
- take client outside for a nice drive
- take out garbage and sweep and mop the kitchen floor as well as vacuuming the carpets
Landscaper
Scenic Landscapes Llc
07.2019 - 09.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- provided lawn cutting and yard maintenance services
- educated customers on proper care and maintenance of landscaping projects
- resolved customers complaints and problems
- maintained accurate records of calls placed and recieved
- utilized power tools and landscaping machines to maintain outdoors
- made sure all equipment was cleaned and gas filled
- created and maintained detail records and invoices of landscaping projects for present and future
- plow snow and spread salt and sand and would shovel sidewalks
Sales Associate
Manchester Discount Liquors
11.2018 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- negotiated with vendors about their products including beer,wine,mixed drinks
- educated customers on different promotions and sales
- helped customers look for exact product they wanted if we didnt have it we ordered it for them
- stocked shelves and rotated all beverages
- made sure all products had correct price tags
- received payments by cash and credit cards electronic payments as well as personal checks for certain customers
- spoke with sale representatives and developed relationships with important personnel
- used in store system to locate inventory and placed special orders for customers
Retail Sales Associate Cashier
Citgo Gas Station
01.2015 - 04.2017
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing
- made fresh coffee and stocked all the creamers and sugars
- welcomed customers and helped determine their needs, as well as handled lottery ticket transactions
- worked flexible hours and would always covered shifts for co workers who couldn't make it in
- restocked all beverages and tobacco products as well as snacks and so forth
- made sure everything had price on it
Caregiver /Personal Home Care Aide
Personal Clientelle
11.2007 - 01.2015
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- provided basic caregiving services
- transport patient to and from doctor appointments
- provided support in home office with paperwork filing and keep updated schedules
- prepared nutritious meals each day based on special dietary needs
- tracked or administered oral medications per doctors orders
- maintained records of client/patient care , conditions,progress and any problems
- supported emotionally to keep client mental health under control
- kept client entertained including mind stimulated activities
- assist client with activities of daily living and personal hygiene,eating,dressing,grooming,bathing as well as assistance with moving in and out of electronic wheelchair into and out of bed and to use the shower in the bathroom
Education
Certification - Healthcare
Certified Nursing Assistant
Manchester,CT12-2023
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Certified Nursing Assistant
- Bilingual : English And Spanish
- Proficient in Office 365
- Interpersonal skills
- Critical Thinking
- Customer Service/Relations
- Attention to Details
- Payment Collection
- Excellent Communication
- Time Management
- Inventory Management
Timeline
Elderly Caregiver
Careforth
01.2025 - Current
Flex Your Paws
Kelly Gordon
11.2024 - 02.2025
Caregiver /Care Companion
Care For Me At Home
03.2023 - 02.2024
Landscaper
Scenic Landscapes Llc
07.2019 - 09.2021
Sales Associate
Manchester Discount Liquors
11.2018 - 03.2021
Smart Eddie Gas Station
Leila Saado
06.2018 - Current
Retail Sales Associate Cashier
Citgo Gas Station
01.2015 - 04.2017
Caregiver /Personal Home Care Aide
Personal Clientelle
11.2007 - 01.2015
Certification - Healthcare
Certified Nursing Assistant
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