Samantha Magana Plascencia

- Implemented feedback mechanisms to improve training effectiveness and employee engagement.

- Prepare and customize 150+ handcrafted beverages per shift while maintaining quality and speed of service.

- Consistently achieved high customer connection scores by creating welcoming and personalized guest interactions.

- Collaborate with Shift Supervisors to maintain efficient store operations.

- Supervised and ensured safety of children in home environment.

- Maintained open communication with parents regarding children's progress and behavior.

- Managed daily schedules, including meals, playtime, and naptime routines.

- Played games, worked on puzzles, and read books to young children.

- Developed and implemented engaging programs addressing social skills, conflict resolution, and emotional regulation.

- Collaborated with community partners to create opportunities for youth involvement in local initiatives.

- Led training sessions for new mentors, enhancing team effectiveness and ensuring alignment with organizational goals.

- Worked with middle to high school aged students in afterschool programs to help strengthened their social and academic skills.

- Provided valuable information and services to marginalized communities to thrive.