Samantha Maney

Waffle House

Gulfport, Mississippi

07.2021 - Current

Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Worked to build relationships with customers and built potential for additional sales.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Informed customers of current store promotions to encourage additional sales purchases.
Displayed merchandise by arranging in appealing ways to boost sales.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Improved customer service and telecommunication skills to build lasting relationships.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Approached browsing customers to initiate conversations to determine buying preferences.
Provided product benefits and advantages and discussed pricing with interested parties.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Logged reports, expenses, receipts and sales documents into digital database.