Samantha Mannette
Clearwater,FL
Summary
Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.Committed to delivering top-notch service while maintaining a positive and professional demeanor in a fast-paced and customer-centric environment. Ready to utilize my skills to enhance customer satisfaction and contribute to the success of the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teacher
Pinellas County Child Care
Pinellas Park, Florida
09.2024 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Implemented behavior management strategies to maintain classroom discipline.
- Encouraged critical thinking skills and problem solving strategies among students.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Provided individualized instruction to meet the needs of all students.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Teacher
Hope Academy
Clearwater
01.2023 - Current
- Instructed preschool-aged students
- Instructed the following curricula and lesson plans for social, physical, and emotional growth
- Provided excellence in customer service
- Administered tests to assess educational needs or progress
- Applied multiple teaching methods
- Arranged childcare or educational settings to ensure the physical safety of children
- Assisted students with special educational needs
- Attended training sessions or professional meetings to develop or maintain professional knowledge.
Teacher
Bright Beginnings
Dunedin, Florida
01.2020 - 01.2023
- Instructed preschool-aged students
- Instructed the following curricula and lesson plans for social, physical, and emotional growth
- Provided excellence in customer service
- Administered tests to assess educational needs or progress
- Applied multiple teaching methods
- Arranged childcare or educational settings to ensure the physical safety of children
- Assisted students with special educational needs
- Attended training sessions or professional meetings to develop or maintain professional knowledge.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Maintained a safe and orderly learning environment for all students.
Barista
Blessed Cup
01.2021 - 01.2022
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared and cooked food in a fast-food restaurant with a limited menu
- Served clients with efficiency.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Adhered to health department regulations concerning sanitation standards.
Cashier
Joanne Fabric
01.2020 - 01.2021
- Provided remarkable customer service to retail customers
- Responsible for cash handling and returns
- Educated customers on specific fabrics and materials
- Calculated the costs of measured items
- Compared merchandise invoices to items received to ensure that shipments are correct
- Completed order receipts.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Diploma -
Clearwater High School
01.2017
Skills
- Microsoft Office
- Social Media
- Computer Coding
- Multi-Tasking
- Team Collaboration
- Customer Focused
- Time Management
- Attention to Detail
- Empathy & Patient
- Conflict-Resolution
- Technical support
- Problem-Solving Ability
- Critical Thinking
- Typing proficiency
- Active listening
- Good Telephone Etiquette
Certification
- Pinellas Technical College, CDA Childhood Development Apprentice, 2021
- CPR-First Aide
Timeline
Teacher
Pinellas County Child Care
09.2024 - Current
Teacher
Hope Academy
01.2023 - Current
Barista
Blessed Cup
01.2021 - 01.2022
Teacher
Bright Beginnings
01.2020 - 01.2023
Cashier
Joanne Fabric
01.2020 - 01.2021
Diploma -
Clearwater High School