Samantha Marin
San Jose,CA
Summary
Seeking a position to utilize and further my skills in customer service. As well as a mass variety of fields; warehouse, retail, and hospitality, etc. Hardworking and enthusiastic Manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Meticulous individual skilled in different cooking techniques with a good understanding of food safety standards. Flexible with stamina to work in a fast-paced environment. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level salary position. Ready to help the team achieve company goals.
Overview
11
11
years of professional experience
Work History
Line cook/Kitchen Manager
TOPGOLF
01.2021 - Current
- Cooked food in a fast-paced environment
- Restocked line for either AM/PM to ensure the team was set up for success between shift changes and opening/closing changes
- Mass production preparation
- Make prep lists for mass production preparation
- Associate supervision while maintaining productivity
- Controlling the line while expediting food
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety, and sanitation guidelines while preparing and serving food.
Cashier/Host/Line Cook/Team Lead
Buffalo Wild Wings
01.2015 - 01.2021
- Greeted guests and showed them to their tables
- Gave the rundown of how the establishment worked so they could have the full experience
- Worked in the kitchen as an expediter that sent out the food
- Quality checked the food
- Worked fast-paced environments
- Prepped food for service each day while making orders
- Followed recipes and Buffalo standards to ensure food was exceptional
- Line checks for the entire kitchen that included cleaning walk-ins on a nightly basis, checking food for quality and not expired, and restocking/pull thaw.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Compliance
Iron Mountain Fulfillment Services
01.2014 - 01.2015
- Built Insurance Medicare kits for Kaiser Permanente
- Built insurance kits for Blue Shield
- Built for Google making Google Project's cardboard version of Google glasses
- Built Safeway gift card stands for multiple Safeways
- Quality Control for packing packages to be shipped
- Forklift-trained operator (turret truck, forklift, sit-down forklift, dock stocker).
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
Cashier
DD's DISCOUNT
01.2013 - 01.2014
- First cashier
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Responsible for end-of-day counting
- Put inventory back in their correct areas.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
KFC Harmen
01.2013 - 01.2014
- Responsible for greeting customers
- Took customers' orders
- Packed food
- Gave customers their food when completed
- Cleaned at the end of night shift (swept, mopped, bathrooms, tables, etc.).
Education
Bachelor of Science - Business Admin, Corporate Accounting And Finance
San Jose State University
San Jose, CA2025
Associate of Science - Accounting
San Jose City College
San Jose, CA05.2023
Associate of Science - Business Administration
San Jose City College
San Jose, CA05.2021
Associate of Arts - Liberal Arts And Sciences
San Jose City College
San Jose, CA05.2021
Skills
- Food Presentation
- Food Rotation
- Line Management
- Food Safety
- Ingredient Inspection
- Highly Motivated
- Recipe Adherence
- Workflow Management
- Complaint Resolution
- Training and Mentoring
- Project Management
- Quality Assurance
- Meticulous Attention to Detail
- Relationship Building
- Employee Coaching
- Critical Thinking
Timeline
Line cook/Kitchen Manager
TOPGOLF
01.2021 - Current
Cashier/Host/Line Cook/Team Lead
Buffalo Wild Wings
01.2015 - 01.2021
Compliance
Iron Mountain Fulfillment Services
01.2014 - 01.2015
Cashier
DD's DISCOUNT
01.2013 - 01.2014
Cashier
KFC Harmen
01.2013 - 01.2014
Bachelor of Science - Business Admin, Corporate Accounting And Finance
San Jose State University
Associate of Science - Accounting
San Jose City College
Associate of Science - Business Administration
San Jose City College
Associate of Arts - Liberal Arts And Sciences
San Jose City College
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