Samantha Martindale
Brentwood,CA
Summary
I’m a hardworking employee with customer service, multitasking, and time management abilities.
Overview
2026
2026
years of professional experience
Work History
Barista
Dutch Bros
Brentwood, CA
03.2021 - Current
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Funeral Assistant
Holy Cross Cemetery
Antioch, California
11.2021 - 08.2023
- Filed important documents
- Receptionist
- Customer service with walk-in families and people who called
- Special projects for the Manager
Key Holder
BootBarn
Brentwood, CA
08.2018 - 09.2021
- Supervised bank deposits and security procedures to support store opening and closing.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
- Maintained and achieved measurable goals to improve sales.
- Operated cash register.
- Maintained store in clean and neat manner.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Signed for incoming shipments in manager's absence.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Set up visually appealing promotional displays.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Lead
Menchie's Frozen Yogurt
Brentwood
07.2017 - 08.2018
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Funeral Assistant
Holy Cross Cemetery
Antioch, California
Education
Some College (No Degree) - General Studies
Los Medanos College
Pittsburg, CAGeneral Studies
Heritage High School
Brentwood, CA06.2017
Skills
- Calm under pressure
- Active listener
- Team player
- Organized
- Quick learner
- Task prioritization
- Communication skills
- Customer service
Timeline
Funeral Assistant
Holy Cross Cemetery
11.2021 - 08.2023
Barista
Dutch Bros
03.2021 - Current
Key Holder
BootBarn
08.2018 - 09.2021
Lead
Menchie's Frozen Yogurt
07.2017 - 08.2018
Some College (No Degree) - General Studies
Los Medanos College
General Studies
Heritage High School
Funeral Assistant
Holy Cross Cemetery