Samantha Martinez
Whittier,CA
Summary
Proven track record in enhancing patient care and team productivity at PIH Health Hospital - Whittier, demonstrating exceptional problem-solving and teamwork skills. Expert in healthcare ethics and patient confidentiality, significantly improved communication and efficiency in high-pressure environments. Achieved seamless patient flow and support, showcasing adaptability and professionalism without compromising quality.
Overview
2
2
years of professional experience
Work History
Emergency Room Volunteer
PIH Health Hospital - Whittier
10.2023 - 05.2024
- Assisted medical staff with efficient patient flow by promptly updating and organizing essential information in the electronic health record system.
- Adhered to strict safety protocols and infection control procedures, contributing to a secure environment for both patients and staff.
- Improved communication between healthcare team members by accurately relaying patient updates and concerns.
- Supported nursing staff with non-medical tasks, alleviating workload pressures for more effective patient care.
- Aided healthcare professionals by preparing treatment rooms for incoming patients, ensuring seamless transitions during high-traffic periods.
- Maintained strict patient confidentiality in accordance with hospital policies and HIPAA regulations to protect sensitive information.
- Contributed to a positive patient experience by maintaining cleanliness and organization of ER treatment areas.
- Assisting with specimen transfers for STEMI's and Strokes.
Volunteer Shift Leader
PIH Health Hospital - Whittier
02.2022 - 10.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Secretary
Digital Dogma
06.2022 - 07.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
BSN Nursing - Nursing
Mount Saint Mary's University
Los Angeles, CA05.2028
High School Diploma -
La Serna High School
Whittier, CA06.2024
Skills
- Patient Care
- Patient Transport
- Healthcare ethics
- Waste removal
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Adaptability and Flexibility
- Self Motivation
- Professionalism
- Customer Service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Emergency Room Volunteer
PIH Health Hospital - Whittier
10.2023 - 05.2024
Secretary
Digital Dogma
06.2022 - 07.2022
Volunteer Shift Leader
PIH Health Hospital - Whittier
02.2022 - 10.2023
BSN Nursing - Nursing
Mount Saint Mary's University
High School Diploma -
La Serna High School
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