Open To Work
Samantha Martinez
Waverley Surgery Center
San Jose,CA
8
Years of experience
Work History
Endoscopy Technician
3 Years- Supported operational efficiency by preparing and sterilizing endoscopic instruments prior to procedures.
- Ensured compliance with safety protocols and infection control measures during procedures.
- Monitored patient vitals and comfort levels throughout endoscopy sessions.
- Collaborated with physicians and nursing staff to optimize procedural efficiency.
- Trained new staff on equipment handling and best practices in endoscopy support.
- Maintained accurate documentation of procedural details and patient interactions.
- Implemented process improvements that enhanced workflow efficiency in the procedure room.
- Developed advanced skillset by completing specialized training sessions on multiple types of endoscopic equipment.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Transferred scopes to appropriate department for repairs and maintenance.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Supported physicians and nursing staff during procedures.
- Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
Concierge
1 Year 4 Months- Delivered exceptional guest service, addressing inquiries and resolving issues promptly.
- Coordinated transportation arrangements and reservations for guests, ensuring seamless experiences.
- Maintained knowledge of local attractions and events, providing personalized recommendations to enhance guest satisfaction.
- Managed concierge desk operations, fostering a welcoming environment for guests and visitors.
Infant hearing screener
7 Months- Conducted hearing screenings using audiometric equipment to assess patient auditory health.
- Documented screening results accurately in electronic health records for follow-up and analysis.
- Collaborated with healthcare professionals to develop individualized care plans for patients with identified hearing issues.
- Educated patients on hearing health and the importance of early detection and intervention.
Security officer
2 Years 8 Months- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to incidents, administering first aid as necessary.
- Collaborated with law enforcement during emergencies to enhance response efficiency.
Shift lead
2 Years 5 Months- Supervised daily operations ensuring adherence to company policies and safety standards.
- Trained and mentored team members, enhancing overall productivity and teamwork.
- Streamlined workflow processes, resulting in improved efficiency within shifts.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
Timeline
Endoscopy Technician
Waverley Surgery Center
08.2023 - CurrentRead More
Concierge
Planned Companies
04.2021 - 08.2022Read More
Infant hearing screener
IHSS
01.2021 - 08.2021Read More
Security officer
HSS
05.2018 - 01.2021Read More
Shift lead
Peet’s coffee and Tea
03.2018 - 08.2020Read More