Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Martins

Bristol,RI

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front of house position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Residential Assistant

Rhode Island College
08.2022 - Current
  • Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
  • Improved facility cleanliness by organizing and supervising regular maintenance tasks.
  • Promoted a sense of community among residents through the planning and execution of social events and activities.
  • Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
  • Increased resident retention rates by fostering positive relationships between staff and residents through effective communication strategies.
  • Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
  • Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
  • Organized training sessions on emergency procedures for both staff members and residents to increase preparedness during crisis situations.
  • Managed inventory of supplies needed for daily operations within the residential facility, ensuring availability when required.

Barista, Server, and Bartender

Robertos Restaurant And Cafe
11.2017 - 07.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Highly motivated and willing to work and pick up shifts when available
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Education

Elementary Education - Special Education

Rhode Island College
Providence, RI
12.2024

High School Diploma -

Mt. Hope Highschool
Bristol, RI
06.2020

Skills

  • Espresso Machine Operation
  • Beverage Preparation
  • Opening and Closing Duties
  • POS Systems
  • Soft Selling
  • Cash Handling
  • Food Running
  • Menu Memorization
  • Up-Selling
  • Team Player
  • Menu knowledge
  • Problem-solving
  • Cleanliness
  • Reliability

Timeline

Residential Assistant

Rhode Island College
08.2022 - Current

Barista, Server, and Bartender

Robertos Restaurant And Cafe
11.2017 - 07.2023

Elementary Education - Special Education

Rhode Island College

High School Diploma -

Mt. Hope Highschool
Samantha Martins