Samantha Mascote
Modesto,CA
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Amazon Warehouse Associate
Amazon
03.2025 - Current
- Collaborated with team members to optimize workflow processes and reduce bottlenecks.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated equipment while observing standard safety procedures.
Sales Floor Associate
LoveSac
08.2024 - 01.2025
- Assisted customers in selecting products and resolving inquiries to enhance shopping experience.
- Collaborated with team members to execute promotional setups effectively and timely.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
Medical Assistant
Golden Valley Health Centers
08.2022 - 12.2023
- Managed appointment scheduling and coordinated patient follow-ups to optimize clinic workflow.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant
Arriba Healthcare
04.2022 - 06.2022
- I was hired by Arriba Healthcare to complete my externship hours in order to finish my final course of study.
- Implemented electronic health record systems, improving data accuracy and accessibility across departments.
- Managed scheduling for medical appointments, improving clinic efficiency and patient flow.
- Coordinated with healthcare team to streamline communication and improve patient care delivery.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Cashier/Sales Associate
Boomers Parks
10.2020 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with inquiries and resolved issues promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Prepared and cooked menu items following standardized recipes to ensure consistency and quality.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety regulations.
- Led team initiatives to enhance operational efficiency and improve workflow processes.
Education
Medical Assisting (Trade School) - Medical Assisting
UEI College
Stockton, CA07.2022
High School Diploma -
Grace M. Davis High School
Modesto, CA05.2021
Skills
- Communication skills
- Medical office experience
- Delivery driver experience
- Managed care
- intermediate computer knowledge
- Blood sampling
- Organizational skills
- Word processing
- Senior care
- Google Docs
- Pediatrics
- Computer networking
- Negotiation
- Appointment scheduling
- Inventory control
- Public speaking
- Workers' compensation
- Patient interaction
- Data entry
- Teamwork
- Sales strategy
- Patient care
- Presentation skills
- Team management
- Sales management
- Customer support
- Warehouse experience
- Upselling
- Bilingual
- Patient monitoring
- Immunizations
- Quality control
- Medication administration
- Hospitality
- Office experience
- Microsoft Word
- Marketing
- Microsoft Access
- Complaint handling
- Time management
- Leadership
- Pallet jack
- Furniture sales
- Computer literacy
- Telemarketing
- First aid
- Vital signs
- Microsoft Publisher
- High-end sales
- Multi-line phone systems
- Patient observation
- Microsoft Office
- Documentation review
- Microsoft Excel
- Records management
- Analysis skills
- Supervising experience
- Microsoft Powerpoint
Certification
- CPR Certification
- First Aid Certification
- ServSafe
- Food Handler Certification
- AED Certification
- BLS Certification
- Certified Medical Assistant
Languages
Bilingual
English
Timeline
Amazon Warehouse Associate
Amazon
03.2025 - Current
Sales Floor Associate
LoveSac
08.2024 - 01.2025
Medical Assistant
Golden Valley Health Centers
08.2022 - 12.2023
Medical Assistant
Arriba Healthcare
04.2022 - 06.2022
Cashier/Sales Associate
Boomers Parks
10.2020 - 03.2022
Medical Assisting (Trade School) - Medical Assisting
UEI College
High School Diploma -
Grace M. Davis High School