Summary
Overview
Work History
Education
Skills
References
Timeline
AssistantManager

Samantha May

Bethesda,MD

Summary

Highly competent Showroom Manager with vast experience in managing all aspects of showroom operations. Solid team player with positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate and results-oriented with demonstrated passion for building relationships, problem-solving and growing businesses.

Overview

23
23
years of professional experience

Work History

Showroom Manager

Calligaris
Washington, DC
02.2014 - Current
  • Oversee daily operations of the showroom, including sales and management.
  • Coordinate showroom layout and setup, incorporating new models and selling off discontinued products.
  • Input purchase orders and track progress through delivery.
  • Annual travel to headquarters in Italy for new product meetings and Salone Mobile in April.
  • Perform audits of stock levels, pricing accuracy, and display standards.
  • Maintain the customer database, and track sales trends.
  • Develop store merchandising strategies to optimize product visibility and increase sales.
  • Train and mentor new employees on the proper use of systems, product knowledge, and customer service techniques.
  • Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
  • Remain calm and professional in stressful circumstances, and effectively diffuse tense situations.

Real Estate Agent

RE/MAX Realty Group
Gaithersburg, MD
01.2004 - 12.2011
  • Generated leads through networking activities, cold calls and referrals from past clients.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Researched current listings available in the area using multiple online resources.
  • Coordinated appointments to show homes to prospective buyers.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Presidents Club 2005, Executive Club 2006-2010

Licensing Coordinator

MGA Entertainment
Los Angeles, CA
02.2002 - 08.2004
  • Collaborated with other departments to ensure timely processing of license requests.
  • Advised clients on licensing procedures, requirements, and best practices.
  • Ensured compliance with applicable laws and regulations governing licensure processes.
  • Reviewed and updated license agreements for accuracy and compliance.

Education

Associate of Arts - Fashion Design

Fashion Institute of Design & Merchandising
Los Angeles, CA
05-2000

Associate of Arts - Fashion Merchandising

Bauder College
Atlanta, GA
05-1991

Relocating To Sarasota, FL

RECLOCATING
ASAP

Skills

  • Strong sense of ownership and teamwork, with attention to detail
  • Proactive approach to responsibilities, and proven sales record
  • Exceptional organization and communication skills
  • Solid time-management and diligent work ethic
  • Excellent conceptual and schematic design ability
  • Experienced in AutoCAD, Adobe and Microsoft suites, with strong rendering and presentation skills
  • Fresh, modern sense of design with excellent eye for color, trend and layout

References

References available upon request.

Timeline

Showroom Manager

Calligaris
02.2014 - Current

Real Estate Agent

RE/MAX Realty Group
01.2004 - 12.2011

Licensing Coordinator

MGA Entertainment
02.2002 - 08.2004

Associate of Arts - Fashion Design

Fashion Institute of Design & Merchandising

Associate of Arts - Fashion Merchandising

Bauder College

Relocating To Sarasota, FL

RECLOCATING