Samantha McCampbell-Dampier

• Increased event bookings by developing and implementing effective catering sales strategies.
• Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
• Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
• Exceeded both quarterly and annual sales goals.
• Increased website traffic and conversions through email and social media marketing.
• Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.

• Improved overall event success rates by carefully tracking progress against goals throughout planning process-adjusting strategy as needed.
• Conducted site visits with prospective clients, showcasing venue offerings and providing detailed information on available packages.
• Assisted in the creation of promotional materials for distribution at trade shows, industry events, and online platforms.
• Organized internal training sessions to ensure all staff members were knowledgeable about group sales offerings and best practices for upselling additional services or amenities.
• Managed client accounts from initial inquiry through post-event follow-up, ensuring a cohesive experience throughout the entire process.

• Champion a culture of lean manufacturing, scaling operational performance across the manufacturing footprint, removing non-value-added processes, eliminating tribal knowledge via Standard Operating Procedures (SOP) and optimizing workflows.
• Review and analyze business analytics, internal pricing and market intelligence databases to implement efficient tools and processes.
• Coordinate and deliver 100+ weekly shipments from the North America supply chain network, liaising with stakeholders to ensure on-time deliveries for customer-facing and plant-to-plant relocations.
• Own the end-to-end design and creation of material management operations, sourcing, procurement and inventory management within the supply chain.
• Analyze Return on Investments (ROI) and review Service Level Agreements (SLA) to evaluate the productivity and effectiveness of sourcing strategies.
• Manage the accountability and disposition of underutilized, unserviceable and unauthorized equipment; analyze statistical data and reports to ascertain trends and conformance to standard and operational efficiency.

Selected Accomplishments:

o Modernized cost-out initiatives to enhance budget planning and align logistics with expenditure goals.

o Served as a Subject Matter Expert (SME) in combining logistics and Human Resources (HR) optimization, enabling a unique augmenting of operational processes and staff productivity with measurable results.

• Recruited, mentored and led a 640-personnel organization to scale and influence organizational development strategies; successfully streamlined labor processes to maximize efficiency, decrease significant expenditures and acquire external talent.
• Spearheaded cross-department efficiencies to improve decision-making, establish controls and produce consistent outcomes.
• Led several billion-dollar government contracts during the Iraqi Freedom Peacekeeping Mission and Afghanistan.
• Oversaw production and collaborated with internal stakeholders to identify and drive performance improvement (COGS, cycle time, quality) to ensure efficient supply of all products.
• Created Statements of Work (SOW), Statements of Objectives (SOO) and Performance Work Statements (PWS) for talent acquisition initiatives to describe technical requirements and advise on ambiguous specifications.
• Deployed global logistic strategies utilizing Kaizen to transform current supplier engagement processes and quality strategies, reducing processing time.
• Developed and implemented strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, mentorship and succession planning while leveraging the capabilities of new and existing talent.
Selected Accomplishments:
o Coordinated the logistical movement of 300 personnel from home stations to deployment in Afghanistan, liaising with senior leadership to ensure all manpower, equipment and facilities were prepared.
o Translated operational objectives into prioritized action items for logistical planning, ensuring $600M in assets were assessed, documented and arranged.