Samantha McDaniel

• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Maintained relationships with customers to maximize sales opportunities.
• Created solutions for customers to satisfy specific needs, quality and budget.
• Identified customer needs and wants to enhance customer experiences and boost sales.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Communicated repair needs to maintenance staff.
• Managed laundry sorting, washing, drying, and ironing.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Worked with front desk to respond promptly to all guest requests.
• Placed orders for housekeeping supplies and guest toiletries.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Completed schedules, shift reports, and other business documentation.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

• Parked and retrieved cars according to customer needs.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Removed safety hazards, soiled items, and trash from customer areas.
• Patrolled parking areas regularly to identify security, safety or vehicle concerns.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.

Made sure food was to temp. Made new. Put product away and washed dishes

• Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Upsold additional products and services to customers, increasing revenue.