Summary
Overview
Work History
Education
Skills
Timeline
Generic
Samantha McGhee

Samantha McGhee

Omaha

Summary

Outgoing team member with extensive sales and customer service experience. Passionate about creating strong customer relationships and prioritizing their needs. Proven communication and coordination skills. Seeking a new opportunity to develop skills, learn, and grow personally and professionally. Thrives on intimate customer interactions to understand exact needs. Motivated by self-improvement and embraces new opportunities and challenges in any field.

Overview

6
6
years of professional experience

Work History

Cook

The Hills Montessori Omaha
01.2025 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Kids Club Attendant

Genesis Health Clubs
08.2023 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Provided emotional support and guidance to children during difficult times.
  • Liaised with parents and guardians to discuss child progress.

Lead Camp Counselor

Genesis Health Clubs
04.2023 - Current
  • Lead a team of counselors, making sure children are having fun and in a safe environment, planning daily and weekly activities for camp
  • Led group sessions focused on fostering teamwork, communication, and problem-solving skills among campers.
  • Collaborated with fellow counselors to design creative programs that catered to the diverse needs of camp attendees.
  • Acted as a liaison between parents/guardians and the rest of the camp staff during check-in/check-out days or whenever concerns arose regarding their child''s welfare.
  • Managed inventory of supplies and equipment required for various camp activities while adhering to budget constraints.
  • Enhanced camper experiences by incorporating fun and educational activities tailored to their interests.

Infant Room Teacher's Assistant

The Hills Montessori Omaha
04.2024 - 01.2025
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Kids Club Coordinator

Genesis Health Clubs
10.2023 - 10.2024
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Empowered workers to independently handle common issues and maintain strict safety standards.
  • Coordinated supply orders, storage and distribution for program.
  • Monitored workers for performance, professionalism and service quality.

Fitness Advisor

Genesis Health Clubs
04.2023 - 04.2023
  • Reach out to prospective members, assist in managing member accounts
  • Developed communication, confrontation, and assertiveness within the position
  • Managed member database to maintain accurate records and facilitate communication.

Assistant Manager

Crumbl
09.2022 - 04.2023
  • Proficiently run the floor and lead a team
  • Gauge the correct amount of product needing to be prepped
  • Make sure Product is up to a specific standard
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Account Executive

Solidago
01.2022 - 04.2022
  • Direct, impulse sales with customers at their homes
  • Acquire and manage customer accounts daily
  • Developed communication, confrontation, and assertiveness within the position

Sales Associate

Mega Saver
06.2021 - 12.2021
  • Sold a variety of products to a wide array of consumers
  • Managed both organization and ordering for the store
  • Performed both opening and closing duties (front and back end)
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Assistant Manager

Dunkin’ Donuts
02.2019 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Generated repeat business through exceptional customer service.

Education

No Degree - Culinary

Metropolitan Community College
Omaha, NE

High School Diploma -

Omaha Central High School
Omaha, NE
05.2020

Skills

  • Inventive/Imaginative
  • Computer Skills
  • Time Management
  • Organization
  • Face-to-Face Communication
  • Personability
  • Adaptable
  • Self-Motivator
  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook

The Hills Montessori Omaha
01.2025 - Current

Infant Room Teacher's Assistant

The Hills Montessori Omaha
04.2024 - 01.2025

Kids Club Coordinator

Genesis Health Clubs
10.2023 - 10.2024

Kids Club Attendant

Genesis Health Clubs
08.2023 - Current

Lead Camp Counselor

Genesis Health Clubs
04.2023 - Current

Fitness Advisor

Genesis Health Clubs
04.2023 - 04.2023

Assistant Manager

Crumbl
09.2022 - 04.2023

Account Executive

Solidago
01.2022 - 04.2022

Sales Associate

Mega Saver
06.2021 - 12.2021

Assistant Manager

Dunkin’ Donuts
02.2019 - 06.2021

No Degree - Culinary

Metropolitan Community College

High School Diploma -

Omaha Central High School

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