Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Timeline
Generic

Samantha McKenzie

Athens,AL

Summary

Dedicated and accomplished Third- Party Risk Manager with over 7 years of experience in Risk Management, Vendor Management and Contract Management. Seeking a leadership role to leverage skills in building and managing high-performing teams. Proven track record in elevating vendor management practices, developing and implementing robust risk management strategies, conducting thorough vendor assessments, ensuring regulatory compliance, and leading organizational recovery from regulatory problems. Eager to contribute strategic insights and operational excellence to a dynamic organization.

Overview

6
6
years of professional experience

Work History

Third Party Vendor Manager/Contract Review Manager

AltaOne Federal Credit Union
01.2022 - 01.2023
  • Developed internal policies and procedures based on NCUA requirements to minimize regulatory risks and liability across the credit union.
  • Developed Onboarding procedures to utilize the current VM software to its maximum potential, maintain NCUA expectations, maintain compliance, and simplify vendor owner’s current processes.
  • Developed procedures to manage vendor performance, implement and track service level agreements, and remediate any failing vendors on an as needed basis based on their vendor performance review score.
  • Developed and delivered training programs to enhance vendor risk awareness across the entire organization.
  • Conducted thorough due diligence on all vendors, evaluating financial stability, cybersecurity measures, and regulatory compliance.
  • Created and conducted comprehensive risk assessments for various banking operations including credit risk, operational risk, and compliance risk.
  • Reformatted and cleaned up current VM software to include up to date contracts/renewals, all up to date due diligence documents, and all vendors reclassified by a new initial risk assessment.
  • In charge of negotiating and reviewing all contracts and complex third-party vendor agreements with all vendors to achieve cost savings.
  • Implement and enhance key performance indicators (KPIs) for third- party risk management, providing regular updates to executive management.
  • Identified opportunities to improve current processes and better Third- Party Risk, Vendor Management, and Contract Management as a whole to be the most successful.
  • Collaborated with cross-functional teams to align vendor strategies with organizational goals and objectives.
  • Analyzed and solved multi-faceted problems that effected executive staff and allowed them to be highly involved with all critical vendors and any decisions, changes, addendums that needed updated or added.
  • Review all new and sustaining vendor contracts to mitigate any potential risk of contractual disputes for AltaOne.
  • Complete page-by-page analysis of contracts prior to engaging the business owner for final sign offs and execution.



Third Party Risk Specialist/Contract Management Analyst

Redstone Federal Credit Union
04.2017 - 09.2021
  • Cultivated positive relationships with vendors as well as a strong communication consistently to maintain each vendor and foreshadow any issues that may arise.
  • Collected, arranged, and input information into a third party risk vendor management software system.
  • Managed several vendor contracts and relationships through the vendor management software to maximize cost-effectiveness, and maintain service standards.
  • Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
  • Utilized vendor management software system to store vendor data and maintain controls to smooth validation and acceptance processes.
  • Assessed vendor services for compliance with company policies.
  • Helped to research, vet and onboard new vendors, set up contracts and establish connections.
  • • Maintained database systems to track and analyze all vendor data and third party risk data.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Maintained annual due diligence for critical vendors so that quarterly reports were submitted and correct.
  • Organized and maintained vendor records in accordance with corporate guidelines.
  • Managed vendor performance to maximize profitability and achieve financial objectives.
  • Review all new and sustaining vendor contracts to mitigate any potential risk of contractual disputes.
  • Complete page-by-page analysis of contracts prior to engaging the business owner for final sign offs and execution.
  • Identify language, errors, or clauses which may need to be redacted prior to final signing of contracts.
  • Advised senior managers on policy strategies for reducing liability and preventing losses.
  • Investigated allegations to check validity and recommend actions to minimize risk.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Worked with internal and external parties to maximize value of assigned contracts in company portfolio.
  • Worked collaboratively with administrative staff in negotiation, correspondence, documentation and compliance checks for service contracts.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Prepare and present risk reports to senior management, providing actionable insights and recommendations.
  • Developed risk mitigation strategies provided recommendations for improvement.
  • Conducted comprehensive risk assessments for various banking operations including credit risk, operational risk, and compliance risk.

Education

Bachelor of Science - Business Management With A Minor in Logistics

Athens State University
Athens, AL
12.2017

Skills

  • Third-Party Risk Management
  • Vendor Relationship Management
  • Contract Administration and Negotiation
  • Vendor Negotiations
  • Risk Assessments
  • Contract Lifecycle Management
  • Policy and Procedure Development
  • Process Improvement
  • Team Leadership
  • Communication

Accomplishments

  • Created and implemented a robust third-party risk management framework, enhancing overall organizational resilience and resulted in improved risk visibility and proactive mitigation.
  • Successfully renegotiated all vendor contracts. resulting in a 15% cost reduction.
  • Collaborated with internal and external audit teams to achieve zero findings and pull the credit union out of probation in third-party risk related audit's.
  • Streamlined vendor due diligence processes, reducing onboarding time by 25% without compromising compliance standards.
  • Created and conducted risk assessments for high and moderate vendors, providing tailored solutions that resulted in enhanced operational resilience.

Skills

  • Vendor Assessment
  • Vendor Management
  • Service Level Agreements
  • Risk Mitigation
  • Analytical Skills
  • Problem- solving Skills
  • Contract Negotiation
  • Time Management
  • Written and Oral Communication
  • Request for proposal (RFPs)
  • Advance Microsoft Word, Excel, Powerpoint and teams knowledge


Timeline

Third Party Vendor Manager/Contract Review Manager

AltaOne Federal Credit Union
01.2022 - 01.2023

Third Party Risk Specialist/Contract Management Analyst

Redstone Federal Credit Union
04.2017 - 09.2021

Bachelor of Science - Business Management With A Minor in Logistics

Athens State University

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Samantha McKenzie