Samantha McNeill
Houston
Summary
Scheduler with 5+ years of experience in optimizing team productivity and operational efficiency. Excelled in roles requiring critical thinking and adaptability, enhancing customer satisfaction and sales growth through strategic scheduling and problem-solving. Committed to leveraging skills in team building and innovative process improvements to drive business success.
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
6
6
years of professional experience
Work History
Salesperson
Pro Sports Publications (PSP)
07.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Scheduler
Subs for Pools
01.2024 - Current
- Coordinated schedules for pool subcontractors
- Enhanced productivity by 15% through effective scheduling
- Collaborated with teams to ensure smooth operations
- Used analytical skills to optimize scheduling processes
Training Store Manager
Palm Beach Tan
10.2021 - 01.2024
- Led team training initiatives at Palm Beach Tan
- Implemented innovative store management strategies
- Enhanced team collaboration and productivity
- Resolved complex operational issues
- Boosted store performance by 30%
- Trained future managers & new employees
- Elevated customer satisfaction by refining service protocols
- Pioneered a digital tracking system for employee performance metrics
- Cultivated a supportive team environment, decreasing turnover by 15%
General Manager
Hungry Howies
09.2019 - 09.2021
- Led a team of 15 staff members
- Improved customer satisfaction by 20%
- Applied analytical skills in budget management
- Boosted sales by 15% through strategic planning
- Streamlined office processes, enhancing efficiency by 30% through strategic workflow adjustments
- Enhanced budget allocation, reducing costs by optimizing resource use
- Pioneered innovative customer service protocols, lifting satisfaction rates
Education
GED -
Lone Star College System
12.2020
Skills
- Sales Growth
- Customer Satisfaction Enhancement
- Team Building
- Problem Solving
- Critical Thinking
- Adaptability
- Customer service
- Relationship building
- Sales strategy development
- Active listening
- Up-selling
- Cold calling
Timeline
Salesperson
Pro Sports Publications (PSP)
07.2024 - Current
Scheduler
Subs for Pools
01.2024 - Current
Training Store Manager
Palm Beach Tan
10.2021 - 01.2024
General Manager
Hungry Howies
09.2019 - 09.2021
GED -
Lone Star College System
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