Samantha Mecalco Ruiz
Long Beach,CA
Summary
Proven Receptionist with a track record of enhancing front desk operations at Dr. Elias Ayoub's office. Expert in organization and verbal communication, I streamlined processes for increased efficiency and maintained high client satisfaction. Skilled in costumer service, making appointments,taking medical history and managing multiple tasks, I consistently delivered a welcoming environment and resolved issues effectively at the Drs office as i am also a Medical Assistant. If there happens to be any task that i do not know how to preform i am not afraid to ask for help as i am a fast learner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Dr Elias Ayoub
11.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate Degree - Medical Assistant
UEI
Huntington Park, CA11.2021
High School Diploma -
Lina Marquez High School
Huntington Park, CA05.2018
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling appointments
- Greeting and Seating Clients
- File Management
- Mail handling
Certification
Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Dr Elias Ayoub
11.2021 - Current
Associate Degree - Medical Assistant
UEI
High School Diploma -
Lina Marquez High School
Certified Medical Assistant
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