Samantha Medlin
Target
East Lansing,MI
2
years of professional experience
Results-driven Fulfillment Expert at Target with a proven track record in logistics planning and customer service. Consistently exceeded performance metrics by effectively managing order fulfillment and enhancing team collaboration. Demonstrated packing expertise and adaptability in a fast-paced environment, ensuring timely delivery and high customer satisfaction.
Work History
Fulfillment Expert
1 Year 8 Months- Picked and packed online orders accurately using handheld fulfillment devices and store systems.
- Located merchandise quickly across sales floor and backroom to support order readiness.
- Staged, sorted, and bagged items for efficient pickup and drive-up handoff.
- Replenished inventory and backstock areas to maintain product availability and organization.
- Communicated with guests to resolve order questions and confirm pickup details.
- Followed safety, loss prevention, and quality standards during fulfillment and stocking tasks.
- Prioritized multiple tasks to meet order deadlines and maintain consistent workflow.
- Assisted teammates with merchandise handling, order accuracy, and daily operational support.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Participated actively in regular safety trainings sessions.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Interacted with guests in friendly and knowledgeable way.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
No Degree - Criminal Justice
- Completed AP course in psychology, United States government and politics, English language and composition, statistics, and English literature and composition
Skills
Packing expertise
Logistics planning
Shipping coordination
Warehouse operations
Time management
Product packaging
Order picking
Shipment preparation
Quality control
Team collaboration
Pick-list processing
RFID scanning
Teamwork and collaboration
Quick learner
Customer service
Order fulfillment
Motivated team player
Excellent communication
Timeline
Fulfillment Expert
Target
11.2024 - 07.2026Read More
Michigan State University
No Degree from Criminal Justice
Read More