Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Empathetic cultivator of safe and nurturing environment for building meaningful relationships with residents and families. Specializes in mental health.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Thomas Jefferson University East Falls Campus
08.2023 - Current
Responded to room transfers, incident reports, and maintenance requests.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Assisted residents in preparing for activity and social programs.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
Provided crisis intervention and support services to students to minimize intensity of emotional, mental and behavioral reactions to crisis.
Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Teacher's Assistant and Lab Prep
Thomas Jefferson University East Falls Campus
08.2021 - Current
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Handed out classroom materials, like pencils, paper, and crayons.
Supported student learning objectives through personalized and small group assistance.
Graded assignments and reported individual progress to teacher.
Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Organized and led practice, research and lab assignments.
Pharmacy Technician
Rite Aid Pharmacy
03.2021 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.