Alexia Mendoza
Pueblo,CO
Summary
With a proven track record at the Colorado Department of Corrections, I excel in emergency response and de-escalation, ensuring safety and order. My experience spans from rigorous contraband control to fostering vendor relations at UPS, highlighting my conflict resolution skills and meticulous attention to detail. Achievements include a significant ability to manage high-stress situations effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Correctional Officer
Colorado Department Of Corrections
11.2022 - Current
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Shipping Handler
UPS Customer Center
01.2022 - 05.2022
- Performed regular maintenance checks on warehouse equipment like forklifts and pallet jacks, minimizing downtime due to malfunctions.
- Strengthened vendor relationships through clear communication and prompt resolution of any issues that arose during the shipping process.
- Contributed to successful quality control initiatives by diligently inspecting packages for damage or discrepancies prior to shipment.
- Reduced shipping errors by consistently double-checking orders for accuracy and completeness before dispatch.
Barista
Starbucks
08.2020 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Science - Kinesiology
East Central University
Ada, OK05-2026
High School Diploma -
Guymon High School
Guymon, OK05-2019
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Records management
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Self-Defense Training Certification - Various authorized training centers.
- Automated External Defibrillator (AED) Use Certification - National Safety Council.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Use of Force Training Certification - Various authorized training centers.
Timeline
Correctional Officer
Colorado Department Of Corrections
11.2022 - Current
Shipping Handler
UPS Customer Center
01.2022 - 05.2022
Barista
Starbucks
08.2020 - 12.2021
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Self-Defense Training Certification - Various authorized training centers.
- Automated External Defibrillator (AED) Use Certification - National Safety Council.
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Use of Force Training Certification - Various authorized training centers.
Bachelor of Science - Kinesiology
East Central University
High School Diploma -
Guymon High School
Similar Profiles
Jayson GoukerJayson Gouker
Correctional Officer at Colorado Department Of CorrectionsCorrectional Officer at Colorado Department Of Corrections
Preston McGovernPreston McGovern
Correctional Officer at Colorado Department Of CorrectionsCorrectional Officer at Colorado Department Of Corrections
Michelle M. LongMichelle M. Long
Parole Mental Health Clinician at Colorado Department Of CorrectionsParole Mental Health Clinician at Colorado Department Of Corrections