Samantha Mendoza - Vasquez
Jupiter,FLORIDA
Summary
I offer excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. I am also able to deliver exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in any role.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Visit Palm Beach
05.2025 - Current
- Greeted and assisted visitors, providing information about local attractions and events.
- Managed multi-line phone system, routing calls to appropriate departments efficiently.
- Maintained organized front desk area, ensuring materials and resources were readily available.
- Processed visitor inquiries through email and in-person interactions, fostering positive experiences.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Restaurant Hostess
The Burger Shack
09.2022 - 05.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficiency.
- Assisted in training new hosts, enhancing team performance and service quality.
- Maintained cleanliness and organization of entrance and waiting areas.
- Handled customer inquiries and complaints with professionalism, improving satisfaction levels.
- Collaborated with management to develop strategies for increasing guest flow during peak hours.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
High School Diploma -
Jupiter Community High School
Jupiter, FL05-2025
Skills
- Multi-line phone management
- Visitor engagement
- Appointment scheduling
- Customer inquiry resolution
- Team collaboration
- Cleanliness maintenance
- Positive visitor experiences
- Time management skills
- Telephone etiquette
- Problem-solving skills
- Office organization
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Visit Palm Beach
05.2025 - Current
Restaurant Hostess
The Burger Shack
09.2022 - 05.2024
High School Diploma -
Jupiter Community High School