Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Meyer

Yakima,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have extensive customer service skills since I worked in a management positions at Wrays IGA, Baskin Robbins, and Fred Meyer, where it was a major part of the job for a combined 10+ years. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Kitchen Department Manager

McDonald’s #33967
Cle Elum, WA
01.2023 - 08.2023
  • As a kitchen manager, my primary responsibilities include overseeing the daily operations of the kitchen, ensuring efficiency and productivity of my crew, and day to day store walks.
  • I was in charge of coordinating food preparation, supervising staff, and maintaining food safety standards.
  • Managed inventory levels by monitoring stock levels and ordering supplies as needed.
  • Created budgets and financial forecasts based on past data and current trends.
  • I was also handling inventory management, ordering supplies, and controlling costs.
  • In my short time I took them from a food cost of 3.58% to 3% flat.
  • Maintained accurate records of all orders placed, received, prepared, stored.
  • Developed systems for tracking food production from start-to-finish including storage times and temperatures, portion sizes.
  • Monitored food costs to ensure they stayed within budget while maintaining high-quality standards.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Interviewed, hired and supervised new and current employee.
  • Trained new employees to perform duties.

Bakery Department Manager

Fred Meyer
Yakima, WA
07.2022 - 03.2023
  • As a Bakery Manager I was overseeing daily operations, ensuring smooth workflow, and delivering excellent customer service.
  • Skilled in managing inventory, coordinating staff schedules, and maintaining high standards of cleanliness and food safety.
  • Having strong leadership abilities combined with a passion for creating delicious baked goods.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Maintained accurate records of sales data and financial transactions for the department.
  • Managed payroll functions such as calculating hours worked by staff members each week.
  • Trained bakery staff on proper handling of food products, safety protocols, and customer service techniques.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Helped with bakery accounting by entering invoices and administering payroll.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Delegated work to staff, setting priorities and goals.
  • Verified shipping documents against physical product, ensuring accuracy of orders.
  • Drafted emails, letters, memos. as needed by senior management or other departments.
  • Collected, counted and disbursed money to complete basic bookkeeping and transactions.

Deli Department Manager

Wray’s Chalet IGA
Yakima, WA
03.2017 - 08.2022
  • As a Deli Manager and a part-time Cake Decorator with a passion for creating delectable treats and overseeing all food operations.
  • Being in charge of managing inventory, coordinating staff, and ensuring excellent customer service.
  • Experienced in designing and decorating cakes to perfection, with a keen eye for detail and creativity.
  • Committed to delivering high-quality food and catering while creating memorable experiences for customers.
  • Created weekly schedules for deli employees to optimize productivity while minimizing labor costs.
  • Developed and implemented strategies to increase sales and profitability within the deli department.
  • Ordered supplies as needed for the deli department to keep shelves stocked with fresh items.
  • Handled cashier duties when necessary such as ringing up purchases, counting money, making change.
  • Performed regular price checks on items in the deli department to ensure accuracy of pricing information.
  • Kept records of all transactions (from my department to other departments) made in the store's POS system accurately and efficiently.
  • Ensured all health codes were followed by monitoring proper food handling techniques and equipment maintenance.
  • Analyzed sales data regularly to determine which products are most popular with customers.
  • Trained new employees to perform duties.

Assistant Store Manager

Baskin Robins
Yakima, WA
08.2013 - 03.2017
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Delegated work to staff, setting priorities and goals.
  • Formed and sustained strategic relationships with clients.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Education

High school diploma -

Eisenhower High School
06.2012

Skills

  • Cost Control
  • Scheduling Proficiency
  • Workflow Planning
  • Supply Ordering
  • Staff Supervision
  • Recruitment and Hiring
  • Sales Projections
  • Operations Management
  • Budget Management
  • Scheduling Coordination
  • Vendor Relationship Management
  • Cleaning and Sanitation
  • Attention to Detail
  • First Aid Knowledge
  • Staff Training and Development
  • Performance Monitoring
  • Multitasking and Organization
  • ServSafe Certification
  • Goal Setting
  • Problem-Solving
  • Process Improvement
  • Purchasing
  • Inventory Management
  • Ordering Supplies
  • Productivity Improvement
  • Strategic Planning
  • Customer Service
  • Shift Scheduling
  • Budget Control
  • Verbal and Written Communication
  • Till Counting
  • POS System Troubleshooting
  • Bank Deposit Preparation

References

Maribel Acevedo, (509) 307-4230, Supervisor at Fred Meyer

Timeline

Kitchen Department Manager

McDonald’s #33967
01.2023 - 08.2023

Bakery Department Manager

Fred Meyer
07.2022 - 03.2023

Deli Department Manager

Wray’s Chalet IGA
03.2017 - 08.2022

Assistant Store Manager

Baskin Robins
08.2013 - 03.2017

High school diploma -

Eisenhower High School

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