Samantha Meyers
Hanover,PA
Summary
Highly experienced sales professional and aspiring writer known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Looking to expand experience with marketing strategy. Eager to gain knowledge and skills in copywriting and other areas of business growth.
Overview
6
6
years of professional experience
Work History
Sales Associate & Marketing Assistant
Scott & Company Fine Jewelers
08.2019 - Current
- Organized cases to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Contributed to event marketing, sales and brand promotion.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Researched industry trends and customer preferences to inform copywriting efforts.
- Produced original, creative content for promotional advertisements and marketing materials.
- Inspected incoming and outgoing materials for accuracy and quality.
- Completed precise measurements using special tools.
Salesperson
Hanover Auto Team
09.2018 - 07.2019
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
Store Manager
Jocelyn's Puppies
01.2017 - 09.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Documented observations of animal behavior and physical condition to track health and progress.
- Administered medications to animals in treatment and documented changes in condition.
Education
High School Diploma -
Delone Catholic High School
McSherrystown, PA05.2015
Skills
- Staff Support
- Professional Correspondence
- Sales
- Direct Mail Campaigns
- Outreach Initiatives
- Data Acquisition
- Writing Releases
- Website Copy
- Microsoft Office
- Closing Procedures
- Administrative Support
- Marketing
Timeline
Sales Associate & Marketing Assistant
Scott & Company Fine Jewelers
08.2019 - Current
Salesperson
Hanover Auto Team
09.2018 - 07.2019
Store Manager
Jocelyn's Puppies
01.2017 - 09.2018
High School Diploma -
Delone Catholic High School
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