Samantha Millar
Garner,NC
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
4
4
years of professional experience
Work History
Manager
Abbey Road Tavern And Grill
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Managing Bartender
Woody's At City Market
03.2021 - 02.2024
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Implemented efficient scheduling practices for staff members, ensuring optimal coverage during peak hours while minimizing labor costs.
- Developed innovative cocktail menus that attracted new patrons and increased overall sales.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Organized special events such as tasting nights or themed parties to drive foot traffic into the establishment.
- Conducted regular staff meetings to provide updates on company policies, share successes, and discuss areas for improvement.
Office Manager
Capital Empire Construction Group
10.2021 - 03.2023
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
Education
Associate of Applied Science - Construction Management
Wake Technical Community College
Raleigh, NC12-2025
Skills
- Customer service
- Team leadership
- Verbal and written communication
- Interpersonal skills and communication
- Documentation and reporting
- Relationship building
- Shift scheduling
- Timesheet processing
Timeline
Manager
Abbey Road Tavern And Grill
04.2024 - Current
Office Manager
Capital Empire Construction Group
10.2021 - 03.2023
Managing Bartender
Woody's At City Market
03.2021 - 02.2024
Associate of Applied Science - Construction Management
Wake Technical Community College
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