Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Team Member
Toyota Boshoku Illinois
Lawrenceville, IL
03.2022 - Current
Production on the manufacturing seat lines.
Daily cleaning and maintenance.
Quality checks of parts.
Attended staff meetings to stay updated on company policies and procedures.
Shift Manager
McDonald's
Olney , IL
08.2021 - 11.2021
Monitored store operations to ensure compliance with company policies and procedures.
Provided coaching and guidance to team members when necessary to improve performance.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Enforced safety standards throughout the store including proper use of equipment.
Inspected work areas regularly for cleanliness and organization standards.
Managed daily cash intake by counting out registers and tabulating profits.
General Manager
Hardee's Restaurant
Lawrenceville, IL
07.2009 - 08.2021
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Ensured compliance with local health department regulations regarding food safety standards.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Store Manager
Caseys General Stores Inc
Lawrenceville, IL
02.2004 - 04.2009
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Created weekly work schedules for store personnel.
Assessed operational efficiency of the store's departments.
Managed daily banking activities such as deposits and withdrawals.
Quality Management Systems Specialist, Lead Auditor at Toyota Boshoku of IllinoisQuality Management Systems Specialist, Lead Auditor at Toyota Boshoku of Illinois