Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Mireles

Plainville

Summary

Dynamic professional with a proven track record at Justice, excelling in staff management and guest relations. Demonstrated strong problem-solving skills and time management, enhancing team performance and store efficiency. Known for creating welcoming environments and effectively scheduling appointments, ensuring seamless operations and exceptional customer experiences.

Overview

8
8
years of professional experience

Work History

Front Desk Associate

Consulting Ophthalmologist
06.2023 - Current
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained cleanliness and organization of front desk area.
  • I answered phone calls and make appointments.
  • I also help in the company’s billing department with posting payments.

Style Team Captain

Target
08.2021 - 05.2023
  • Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
  • Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
  • Enhanced team performance by implementing effective communication and collaboration strategies

Assistant Store Manager

Justice
11.2016 - 05.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.

Education

Early Childhood Education

Tunxis Community College
Farmington, CT

High School Diploma -

Emmanuel Christian Academy
Newington, CT
06.2013

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Scheduling appointments
  • Scheduling
  • Front office support
  • Multi-line phone systems
  • Staff management

Timeline

Front Desk Associate

Consulting Ophthalmologist
06.2023 - Current

Style Team Captain

Target
08.2021 - 05.2023

Assistant Store Manager

Justice
11.2016 - 05.2020

Early Childhood Education

Tunxis Community College

High School Diploma -

Emmanuel Christian Academy

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