Orderly and committed Administrative Assistant offering solid skills in customer relations and accounts receivable. Resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
22
22
years of professional experience
Work History
Secretary/Administrative Assistant
Levin, Sedran, and Berman
510 Walnut Street, PA
04.2002 - Current
Provided administrative support to the office manager and other staff members.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Processed invoices for payment; tracked payments received from vendors and clients.
Assisted with special projects or tasks related to departmental functions upon request.
Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Responded to customer issues to provide immediate resolution and improve retention.
Responsible for entering customer payments into the accounting software system.
Maintained accurate records of accounts receivable and payable transactions.
Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
Processed invoices, credit memos, and other documents related to accounts receivable.
Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Prepared monthly statements for customers and sent out reminder notices when necessary.
Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
Administrative Assistant
Asap Water Damage Restoration
, PA
07.2004 - 04.2015
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Responsible for entering customer payments into the accounting software system.
Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
Analyzed customer account information to identify discrepancies or trends in payment history.
Processed invoices, credit memos, and other documents related to accounts receivable.
Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Prepared monthly statements for customers and sent out reminder notices when necessary.