Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Mobley

Jackson, NJ

Summary

Dynamic and dedicated professional with experience as a Shift Leader at Playa Bowls, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and foster positive team dynamics. Skilled in cash handling and conflict resolution, consistently delivering exceptional service and training new employees to uphold high standards.

Overview

4
4
years of professional experience

Work History

Babysitter

Neighbor
06.2021 - 09.2021
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Developed and implemented age-appropriate educational games to promote learning and creativity.
  • Communicated effectively with parents regarding children's progress and behavior, fostering trust and collaboration.
  • Maintained a clean and organized environment, promoting hygiene and safety standards.

Youth Soccer Coach

FC Monmouth
02.2022 - 06.2022
  • Developed training plans to enhance player skills and teamwork dynamics.
  • Conducted regular performance assessments to track player progress and provide feedback.
  • Organized practice sessions focusing on agility, strategy, and sportsmanship principles.
  • Mentored assistant coaches to ensure consistent coaching methodologies across teams.

Shift Leader

Playa Bowls
07.2022 - Current
  • Assisted in coordinating daily operations and ensuring smooth workflow during shifts.
  • Supported team members in adhering to safety protocols and operational guidelines.
  • Learned and applied company policies to enhance customer service and satisfaction.
  • Maintained inventory accuracy by organizing stock and conducting routine checks.
  • Communicated effectively with staff to resolve issues and improve team dynamics.
  • Adapted quickly to changes in procedures and priorities, maintaining operational efficiency.
  • Engaged with customers to address inquiries, fostering a positive environment.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

No Degree - Pre-Nursing

Towson University
Baltimore, MD
05-2028

High School Diploma -

Jackson Memorial High School
Jackson, NJ
06-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Training assistance
  • Strong verbal and written communication
  • Customer service management
  • Team collaboration and leadership

Timeline

Shift Leader

Playa Bowls
07.2022 - Current

Youth Soccer Coach

FC Monmouth
02.2022 - 06.2022

Babysitter

Neighbor
06.2021 - 09.2021

No Degree - Pre-Nursing

Towson University

High School Diploma -

Jackson Memorial High School

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