Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
1
1
Certification
Work History
English as a Second Language (ESL) Teacher
Preply
07.2024 - Current
Educated students in basics of English grammar and conversational speaking.
Developed activities and integrated technology to diversify instruction.
Developed and taught ESL curriculum to improve students' conversational abilities.
Attended workshops to learn about student motivation and engaging learning activities.
Promoted critical thinking to build subject engagement and interaction.
Set assessments to measure student progress and identify growth opportunities.
Supported students holistically to achieve academic success.
Created and delivered engaging lesson plans to accommodate different learning styles.
Used positive reinforcement and provided clear feedback to help students succeed.
Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
Personalized instruction based on needs, interests, and capabilities of individual students.
Encouraged students to deepen their knowledge with additional learning opportunities.
Balanced instruction, demonstration, and personal work time for optimal student learning.
Assessed work of adult students to evaluate progress and identify areas for improvement.
Assigned lessons and corrected homework.
Developed and maintained effective record-keeping system for tracking learner attendance, participation, and progress.
Correctional Services Specialist I - Field Training Officer
Larimer County Community Corrections
01.2023 - 03.2024
Exercises indirect supervision over clients
Conducts orientations to new clients to explain facility and/or program rules and procedures
Monitors client living and work areas; assigns and supervises work assignments; supervises meal service
Monitored safety and security of facility and controlled contraband including conducting searches of clients and living areas
Maintains client accountability by conducting periodic formal counts, checking clients in/out of facility, conducts phone or on-site checks of client locations and conducts random monitoring of client activities
Coordinates with community agencies, employers, and related groups to facilitate employment, work projects, or community service commitments
Maintain record-keeping and reporting procedures
Read and comprehend department and County rules, regulations, policies, and standard operating procedures
Effectively respond to situations and people in conflict
Respond to and aid in medical emergencies
Trained new staff members to help them learn procedures and policies surrounding Community Corrections
Enter medications into LOIS and SKYNET computer systems and effectively monitor client medication times throughout any given day
Deal with client conflicts and maintain facility security by holding clients accountable to facility rules through interventions and writeups.
Trained and mentored 10 new personnel hired to fulfill various roles.
Shift Supervisor
Starbucks
04.2021 - 11.2022
Train new employees in operational procedures and modeled duties for front and back house positions
Accomplish multiple tasks within established timeframes
Engage with customers, proactively assess guest needs providing suggestions and showing genuine appreciation for business
Train new team members on POS system operation, customer service strategies and sales goals
Set up stations in each section of store in order to maintain efficiency and ensure peak sales throughout rush business hours
Train new baristas on proper drink-making and register procedures in order to sustain high customer connection and efficient times on orders
Participate in weekly supervisor meetings to discuss store business and sales
Ensure that each customer has a good experience while also dealing with multiple other jobs at hand
Balance the cash registers and calculate the deposit to prepare it for the bank to retrieve
Audit registers throughout the day to establish a system of accountability
Monitors employee work habits and makes sure tasks are completed in a timely fashion
Oversees mid-day and closing operations of store
Deals with inventory to maintain proper stock for future use
Submits daily orders for inventory replenishment
Provides customers with individualized treatment
Managed up to 10 employees and daily routines while handling customer interactions and ensuring quality product and interactions.
Restaurant Associate/Delivery Manager
Panera Bread / Calvo and Company
04.2018 - 01.2021
Counted cash drawer before shift and balanced at end of shift to reconcile sales
Accomplished multiple tasks within established timeframes
Engaged with customers, proactively assessed guest needs providing suggestions and showing genuine appreciation for business
Supervised delivery staff and general productivity
Improved operational planning to enhance resource utilization and reduce waste
Planned and prepared food ahead of time to promote efficiency in dish garnishing
Planned delivery routes according to traffic, weather and types of delivery
Managed delivery associates and delivery operations for entire Longmont area.
Tutor
Longmont Children, Youth, and Families
09.2016 - 05.2018
Assisted children with daily homework tasks by uncovering and removing obstacles to success
Tutored struggling, average and advanced students in reading and mathematics course materials
Administered feedback to students using positive reinforcement techniques to encourage and build confidence
Educated students on study tips and exam strategies
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
Provided one-on-one and group tutoring instruction for students
Advocated for students to connect with additional school resources.
Supported students with helpful study habits and exam strategies.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Assisted students in developing study skills and strategies.
Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
Professional Nanny
Self-Employed
04.2010 - 04.2018
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Offered age-appropriate, fun and educational activities for children ages 12 months to 15
Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals
Supported children in play activities, meals and snacks, hygiene and socialization
Communicated with children at age-appropriate levels to encourage understanding and foster relationships
Identified warning signs of emotional and developmental problems in children
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
Monitored schedules to maintain sleeping, eating and school schedules for children.
Childcare Provider
Rocky Mountain Christian Church
03.2014 - 06.2016
Applied positive behavior management techniques to enhance social interactions and emotional development
Monitored entrances and exits to maintain safety and organized environments
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
Kept notes of behavior issues, food served, and medications administered to children
Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
Monitored children's activities to verify safety and wellbeing.
Responded to inquiries from parents and guardians.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Developed age-appropriate activities and crafts to engage children.
Encouraged children to develop healthy social and emotional skills.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Bachelor of Science - Criminal Justice and Law Enforcement Administration
Colorado State University
Fort Collins, CO
01.2021
Skills
Report Writing
Organization and Time Management
Self-Motivated Professional
Interpersonal Communication
Speaks Spanish at Intermediate to Proficient Level
Attention to Detail
Customer Service
Inventory Management
Employee Training and Management
Student Engagement
Error Correction
Online Teaching
Personalized Individual Instruction
Positive Reinforcement
Proficient in creating and maintaining schedules
Certification
TESOL certified with specialization in Teaching English Online to students learning English as a Second Language, 07/01/2024
Teaching Certificate, University of Cuenca, English as Second Language (ESL), 05/01/2019
Cardiopulmonary Resuscitation (CPR) and First Aid Training
Trained in Mental Health First Aid and Crisis Intervention, 2024
Leadership Experience
Volunteer English Teacher, University of Cuenca, Cuenca, Ecuador, 2019-01-01, 2021-01-01
Inducted Member, National Society of Leadership and Success, 2019-01-01
In-home caregiver, Elderly family member, 2020-01-01, 2021-01-01, Cooked, cleaned, coordinated appointment schedule and worked a part-time schedule at Starbucks
Timeline
English as a Second Language (ESL) Teacher
Preply
07.2024 - Current
Correctional Services Specialist I - Field Training Officer
Larimer County Community Corrections
01.2023 - 03.2024
Shift Supervisor
Starbucks
04.2021 - 11.2022
Restaurant Associate/Delivery Manager
Panera Bread / Calvo and Company
04.2018 - 01.2021
Tutor
Longmont Children, Youth, and Families
09.2016 - 05.2018
Childcare Provider
Rocky Mountain Christian Church
03.2014 - 06.2016
Professional Nanny
Self-Employed
04.2010 - 04.2018
Bachelor of Science - Criminal Justice and Law Enforcement Administration
Colorado State University
TESOL certified with specialization in Teaching English Online to students learning English as a Second Language, 07/01/2024
Teaching Certificate, University of Cuenca, English as Second Language (ESL), 05/01/2019
Cardiopulmonary Resuscitation (CPR) and First Aid Training
Trained in Mental Health First Aid and Crisis Intervention, 2024
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