Samantha Mohammed
Middlesex,NJ
Summary
Dynamic professional with proven expertise in time management, multi-tasking abilities and compassionate care, honed at Brandywine Assisted Living and Big Hugs LLC. Excelled in creating safe, engaging environments, enhancing team performance, and fostering meaningful relationships. Achieved commendable improvements in service standards and resident satisfaction through effective leadership and communication skills. Proficient at coordinating appointments, following instruction, organizing inventory, and supervising staff. Positive and upbeat personality all while maintaining a professional appearance and demeanor.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Waitstaff/Butler
Brandywine Assisted Living
08.2021 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Proactively communicated with staff to ensure welcoming environment is met and exceeded hospitality and service standards.
- Entrusted to handle confidential and sensitive situations in professional, private matter.
- Developed and implemented various care plans catered to the needs of each individual resident.
- Provided staff mentoring and training courses to encourage and further professional development of each team member.
- Cultivated and established relationships with all residence and family members for communication purposes. Ensuring each residents needs are reached.
- Displayed enthusiasm and promoted excellent service to customers successfully.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Handling food preparation and service with promptness to guarantee enjoyable dinning experiences are always passed.
- Assisted in covering front desk receptionist, while staff would take their break.
- Contributed to assisting residence and staff with technology malfunctions.
- Monitored and reported any changes in clients' physical and mental health.
- Developed and implemented activities to improve clients' quality of life.
Daycare Provider
Big Hugs LLC
03.2019 - 05.2020
- Kept open communication providing updates for parents about their child's development and behavior daily.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created and utilized positive, diverse educational reinforcement strategies to encourage good behavior.
- Implemented different approaches to influence healthy, social and emotional skills within every child.
- Observed and led educational and athletic stimulating activities all while maintaining a safe and secure environment for each child and staff member.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed daily activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Incorporated age-appropriate activities and crafts to motivate and engage children of all ages.
- Offered care to numerous children while working with all ages ranging from newborns to 6 years and older.
Education
No Degree - Criminal Justice
Montclair State Universitybh
Montclair, NJ08.2025
High School Diploma -
Middlesex High School
Middlesex, NJ06.2022
Skills
- Time Management Abilities
- Critical Thinking Skills
- Effective Communication Skills
- Youth Behavior Management
- Promoting Social and Emotional Development for both kids and elders
- Team Supervision
- Customer Service Management
- Self-motivated
- Compassionate and Dependable
- Punctual and Cooperative
- Adaptability to change
Accomplishments
In the first year of working at Brandywine Assisted Living I was awarded with an employee of the year award alongside a monetary bonus.
Certification
- Basic Life Support (BLS Training), American Red Cross - [August 12, 2023 - August 12, 2025]
Timeline
Hospitality Waitstaff/Butler
Brandywine Assisted Living
08.2021 - Current
Daycare Provider
Big Hugs LLC
03.2019 - 05.2020
No Degree - Criminal Justice
Montclair State Universitybh
High School Diploma -
Middlesex High School
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