Samantha Monagon
Eugene,OR
Summary
Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tint Manager
Blue Rose Auto
11.2024 - 01.2025
- Window film installer
- Customer service
- Ordering
- Assisting with installation of vinyl wrap and paint protection film
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Customer Service/Dispatcher
Addcox heating Center
05.2023 - 09.2024
- Manage/ dispatch 6-8 service technician schedules
- Customer service/ booking service calls
- Arranging repairs
- Follow up on part ordering
- Outbound calls to fill schedule
- Payment Processing
- Primary inbound call taker
Customer Service Representative
Baxter Plumbing and Roto Inc.
10.2022 - 05.2023
- Dispatch for 7 plumbers
- Scheduling for all jobs and projects
- Primary inbound call taker
- Build customer relationships
- Payment processing
Installation Coordinator
Associated Heating & Air Inc.
02.2021 - 10.2022
- Customer service
- Scheduling
- New customer files
- Preparation of installs
- Problem solving with customers
- Permitting
Purchasing and Billing
Med Tech Resource, LLC
03.2020 - 10.2020
- Fulfill customer orders- in house or send PO's to vendors
- Vendor relationships
- Assist sales reps in problem solving
- Invoicing customers
- A/P and A/R
Bookkeeper
Creative Solutions Painting Company INC
03.2018 - 02.2020
- Daily financial transactions for 3 companies
- Reconcile and balance of accounts
- Manage inventory
- A/P and A/R
Lead Bartender/Bar Manager
Gridiron Grill and Taphouse
01.2018 - 02.2020
- Increase of sales and business/ build customer relationships
- Bar supply ordering
- Opening and closing of business
- Complete daily deposits
- Training of new bartenders
Education
Certificate - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Seattle, WA01.2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Documentation and reporting
- Operations management
- Shift scheduling
Certification
- Bartender License
- Driver's License
- OLCC Service Permit
- Food Handler Certification
Timeline
Tint Manager
Blue Rose Auto
11.2024 - 01.2025
Customer Service/Dispatcher
Addcox heating Center
05.2023 - 09.2024
Customer Service Representative
Baxter Plumbing and Roto Inc.
10.2022 - 05.2023
Installation Coordinator
Associated Heating & Air Inc.
02.2021 - 10.2022
Purchasing and Billing
Med Tech Resource, LLC
03.2020 - 10.2020
Bookkeeper
Creative Solutions Painting Company INC
03.2018 - 02.2020
Lead Bartender/Bar Manager
Gridiron Grill and Taphouse
01.2018 - 02.2020
- Bartender License
- Driver's License
- OLCC Service Permit
- Food Handler Certification
Certificate - Culinary Arts
Le Cordon Bleu College of Culinary Arts