Samantha Montes
Upland,CA
Summary
Committed, disciplined and hardworking DA who is willing to work towards exceeding your expectations so that I may become an asset and trusted colleague in your department. My main objective is to utilize my honesty, efficiency, and integrity to provide the highest level of patient care and safety Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant Extern
Mk Dental
03.2024 - Current
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Provided exceptional customer service through empathetic listening skills while addressing patient concerns or fears about treatments effectively.
- Participated in continuing education opportunities to stay current on best practices within the field of dental assisting.
- Managed front desk duties efficiently including answering phones and greeting clients warmly upon arrival.
Student Coach
Elevo
02.2023 - 05.2023
- Work on-site with K-8 classes to teach physical education classes with a social-emotional learning curriculum
- Engaging with positivity, support and collaborate with school staff
- Provide snacks and equipment for physical activities, assist in helping them with homework
- Working in teams with larger age group and providing all equally to asset better and provide them the help they need
Dock Clerk
Amazon SBD1
06.2019 - 01.2023
- Communicate effectively, clearly, and concisely, both orally and in writing
- Worked on YMS/Dock master updating cases to trailers that were dwelling for months & un-arrived schedule appointments
- Commentate with TOM team updating live
Cash Handler
Goodwill
08.2018 - 05.2019
- Routinely supported others in customers service in other areas of the store, and consistently provided professional, friendly engaging service
Education
American Career College
Ontario, CA01.2024
High school diploma -
Pioneer High school
Whittier, CA06.2015
Skills
- Basic Life Support (BLS)
- Knowledge of HIPAA
- Knowledge of OSHA
- Knowledge of MSDS
- Patient education
- Preventative dentistry
- Front desk duties
- Telephone answering
- Appointment scheduling
- Insurance verification
- Treatment room setup
- Billing preparation
- Payment processing
- Insurance form completion
- Record maintenance
- Sterilization
- Autoclave use
- Instrument transfer
- Four-handed dentistry
- Sterilization procedures
- Infection control procedures
- Time Management Capabilities
- Data entry proficiency
- Cash Handling
- Customer Relations
- Freight Documentation
- Warehouse Operations
- Problem-Solving
- Warehouse Safety
- Organizational Skills
- Clear Communication
- Team Collaboration
- Decision-Making
- Relationship Building
Certification
BLS (American Cross Ass), Corona, CA, 05/23, 05/25, CPR and AED certified.
Volunteer Experience
Edwin Rhodes Elementary School, Chino, CA, 02/23, 05/23, Helped kids after school with homework, P.E, Arts & craft.
Timeline
Dental Assistant Extern
Mk Dental
03.2024 - Current
Student Coach
Elevo
02.2023 - 05.2023
Dock Clerk
Amazon SBD1
06.2019 - 01.2023
Cash Handler
Goodwill
08.2018 - 05.2019
American Career College
High school diploma -
Pioneer High school
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