SAMANTHA MOORE

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Over ten years of hands on experience working in Microsoft office environments
• Addressed personnel issues implemented policy on discipline resolved conflicts.
• Extremely familiar with relational databases and producing reports in various formats.
• Familiar with military and law enforcement terminology.
• Computer skills include Microsoft word, access and excel. Crystal reports, lotus notes, Auto CAD.
• Good approach to learning new skills at all times regardless of current knowledge.
• Ability to perform tasks without supervision when required.
• Good research skills and ability to check for errors in documentation.
• Attention to detail is a particularly good skill I have attained during my career.
• Excellent written and verbal communication skills.
• Highly motivated personality with positive approach.
• Proven ability to speak in a confident and assertive manner at all levels when required.
• Exceptional telephone etiquette.
• Skilled customer service representative
• Effectively manage multiple calls per day
• Often utilized as a coaching agent
• Highly proficient with data entry utilizing Windows XP, Excel, MS Word Experienced in operating office equipment including printer, copier, fax machine, multi phone line systems, and adding machine.
• Strong, independent organizing and prioritizing skills with the consistent ability to multi task.
• Has worked with IOS devices (iPhones), Smartphones, Tablets and PC's.
• Dependable and honest team player!