Amir Beheshti
Las Vegas,NV
Summary
Soon to be HVAC graduate from Quality Technical Training Center with hands-on experience in installation and preventative maintenance. Detail-oriented professional with a strong background in delivering exceptional customer service, enhancing customer satisfaction, and building lasting relationships. Committed to improving energy efficiency and contributing to organizational success through skillful service delivery.
Overview
27
27
years of professional experience
Work History
Driver
Taxi Cab Management
Las Vegas, NV
06.2021 - 09.2025
- Leveraged extensive knowledge of city and key locations to optimize routes, enhancing efficiency and customer satisfaction.
- Provides exceptional customer service, building positive relationships with passengers and dispatchers.
- Engaged with passengers to create positive travel experiences and address inquiries.
- Assist passengers with luggage, ensuring their safety and comfort.
- Ensured vehicle cleanliness and functionality for safe passenger transport.
- Processed financial transactions with precision at point of sale.
Package Handler
FedEx
Maple Grove, MN
04.2019 - 03.2021
- Operated screening equipment and technology to identify and handle packages, including dangerous goods, facilitating safe and timely delivery.
- Utilized forklift and pallet jack to move loads swiftly within the warehouse, optimizing space and workflow.
- Maintained focus and awareness in noisy, high-pressure environments, demonstrating physical agility to squat, bend, and lift packages up to 50 lbs.
- Communicated effectively with coworkers to foster a cohesive team environment and enhance operational efficiency.
- Performed tasks in various weather conditions and stood for prolonged periods.
Business Owner
Unique Art
Las Vegas, NV
08.2015 - 04.2019
- Managed daily operations of art gallery and studio to enhance efficiency.
- Oversaw financial management, including budgeting and expense tracking.
- Determined pricing strategies for products based on cost analysis and market competition.
- Implemented systems for tracking sales performance to maximize profitability.
- Managed inventory levels to align with customer demand while controlling costs.
- Provided operational guidance to staff to maintain high standards of service.
- Structured HR consulting services to support clients during organizational developments and changes.
Co-Owner
Fashion Jewelry, Inc.
Las Vegas, NV
12.1998 - 12.2014
- Led a cohesive sales and customer service-driven team through coaching and addressing development opportunities.
- Achieved daily forecasted numbers and sales goals for each associate and the business.
- Reviewed and maintained legal documents, financial records, and expenditures to identify growth and development opportunities.
- Negotiated vendor returns and communicated stock needs based on trends and selloff strategies.
- Processed inventory, optimizing placement and creating visual displays to enhance product visibility.
Education
HVAC Technician - HVAC
Quality Technical Training Center
Las Vegas, NV05-2026
High School Diploma -
Desert Rose Adult High School
Las Vegas, NV08-2007
Metropolitan Police Explorer Program - Criminal Justice
Community College of Southern Nevada
NV01-2004
Skills
- Physical agility and stamina
- Customer communication
- Critical thinking and problem-solving
- Stress adaptability
- Safety compliance
- Team collaboration
- Customer focus
- Time management
- Inventory management
- Route optimization
Additional Information
Willingness to travel for training and occasional assignments, Adaptable to new information and protocols, Experience in handling and processing dangerous goods safely
Timeline
Driver
Taxi Cab Management
06.2021 - 09.2025
Package Handler
FedEx
04.2019 - 03.2021
Business Owner
Unique Art
08.2015 - 04.2019
Co-Owner
Fashion Jewelry, Inc.
12.1998 - 12.2014
HVAC Technician - HVAC
Quality Technical Training Center
High School Diploma -
Desert Rose Adult High School
Metropolitan Police Explorer Program - Criminal Justice
Community College of Southern Nevada