Samantha Mora
San Antonio
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
HEB Grocery Store
11.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Trained team members on cash register operation and cash handling.
- Increased customer loyalty and retention.
Bookkeeper
H-E-B
07.2018 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- multitasking
- clerical knowledge and phone etiquette
Secretary
Blueprint Builders
08.2018 - 02.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Certification - Medical Assisting
Pima Medical Institute
San Antonio, TX01.2025
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Verbal and written communication
- Keyboarding skills
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Cashier Team Lead
HEB Grocery Store
11.2023 - Current
Secretary
Blueprint Builders
08.2018 - 02.2020
Bookkeeper
H-E-B
07.2018 - Current
Certification - Medical Assisting
Pima Medical Institute