Samantha Mora
Los Angeles,CA
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Volunteer
Mary S. Roberts Pet Adoption Center
Riverside, CA
05.2024 - 06.2024
- Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
- Educated visitors about responsible pet ownership through presentations and conversations at public outreach events.
- Developed programs to help homeless animals find permanent homes or foster placements quickly.
- Walked animals in assigned area to complete daily enrichment.
Party Rental
Noahs Ark
Los Angeles, CA
06.2023 - 09.2023
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Compiled information from multiple sources into a single document or report format.
- Manage customer service inquiries in a timely manner.
- Implemented strategies for improving customer service delivery standards.
- Resolved customer service issues quickly and efficiently.
- Provided courteous customer service throughout deliveries.
- Resolved customer service issues to ensure customer satisfaction.
- Maintained records of customer service agreements and invoices.
Education
High School Diploma -
Downey High School
Downey, CA06-2023
Some College (No Degree) - Business Administration
University of California, Riverside
Riverside, CASkills
- Customer service abilities
- Customer service understanding
- Organizing
- Schedule Management
- Animal Handling
- Animal fostering
- Problem-Solving
- Attention to Detail
- Time Management
Languages
Spanish
Limited
Certification
- Food Handler License
Accomplishments
- Honors Student
- Deans List in High School
Affiliations
- Student-Athlete
Timeline
Volunteer
Mary S. Roberts Pet Adoption Center
05.2024 - 06.2024
Party Rental
Noahs Ark
06.2023 - 09.2023
High School Diploma -
Downey High School
Some College (No Degree) - Business Administration
University of California, Riverside
- Food Handler License
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