Summary
Overview
Work History
Education
Skills
Relevantexperience
Timeline
Generic

SAMANTHA Moya

Amarillo,TX

Summary

Junior-level Medical Administrative Assistant with expertise in customer centric practices seeking an opportunity within an Allied Health organization. Diligent in tasks, malleable in communications, passionate about providing stellar client service for retention and quality care are practices that have contributed to her professional sustainability.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Glass Doctor
06.2017 - Current

Cook

High Plains Food Bank
04.2015 - 06.2017

Customer Service Representative

Canyonview Estates
07.2014 - 04.2015

Education

Medical Administrative Assistant Diploma Program -

Vista College Online Campus
01.2019

Skills

  • Customer Service Practice
  • Adaptable Communication Skills
  • Task Focused
  • Team Oriented
  • Insurance & Claims Processes
  • Scheduling
  • Data Entry
  • Electronic Records Maintenance
  • Collections & Transaction Processing
  • Medical Terminology
  • Anatomy, Physiology & Pathophysiology
  • Medical Billing & Insurance Processing
  • Healthcare Communications (HIPAA & PHI)
  • EHR & EMR Systems
  • Healthcare Ethics & Law

Relevantexperience

  • Greet and welcome customers upon arrival for immediate service.
  • Managed inbound and outbound client, insurance, and vendor calls
  • Enter client demographics in system
  • Complete insurance verifications to obtain patient portion and deductible costs
  • Schedule client appointments, provide pre and post appointment expectations
  • Assist clients by answering questions or addressing concerns
  • Manage electronic records system to ensure documentation is accurate and current

Timeline

Customer Service Representative

Glass Doctor
06.2017 - Current

Cook

High Plains Food Bank
04.2015 - 06.2017

Customer Service Representative

Canyonview Estates
07.2014 - 04.2015

Medical Administrative Assistant Diploma Program -

Vista College Online Campus
SAMANTHA Moya