Samantha M. Rhone
Logistics Coordinator
Omaha,NE
Summary
To obtain a position that would be a challenge and further increase my knowledge and skills through ongoing training and on the job experience. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
21
21
years of professional experience
13
13
years of post-secondary education
Work History
Logistics Coordinator
Norag LLC
07.2018 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
- Adapted logistics strategies to meet changing market demands and customer needs swiftly.
Logistics Coordinator
Manning's Truck Brokerage
Omaha , NE
06.2013 - 02.2015
- Negotiate rates with customers and drivers
- Dispatch drivers
- Communicate with customers and/or drivers regarding an issues that may arise during transportation
- Perform daily check calls
- Exercise good judgment in business relationships with customer and suppliers in order to increase locations profitability
- Resolve issues with carrier invoices and report to accounting department
- Posting loads daily to load board
Logistics Assistant
RFG Logistics
02.2013 - 05.2013
- Make daily phone calls to drivers to ensure loads are on time
- Plan drivers load assignments
- Exercise good judgment in business relationships with customer and suppliers in order to increase locations profitability
- Work with existing and potential new customers on quoting different traffic lanes
- Customer service; fielding customer calls, take load orders and set up load/delivery appointments
- Make daily/weekly phone calls to past and current customers to maintain and/or build relationships
- Work to resolve customer and/or driver problems
- Distribute cash advances as needed for dedicated drivers
Logistics Specialist
CT Freight Services
07.2009 - 02.2013
- Manage and dispatch 10 dedicated drivers with hopper trailers
- Make daily phone calls to drivers to ensure loads are on time
- Plan drivers load assignments
- Exercise good judgment in business relationships with customer and suppliers in order to increase locations profitability
- Work with existing and potential new customers on quoting different traffic lanes
- Customer service; fielding customer calls, take load orders and set up load/delivery appointments
- Make daily/weekly phone calls to past and current customers to maintain and/or build relationships
- Work to resolve customer and/or driver problems
Customer Service
Cabelas Retail Store
05.2008 - 04.2010
- Responsible for processing cash and credit card transactions
- Maintain good customer relations with customers on returns, customer complaints, customer questions and placing and locating orders
- Process approximately 20 to 30 orders a shift in the AS400 system
Administrative Assistant
Carleton Transport Service
05.2006 - 01.2009
- Processing $90,000 a week in billing, prepare invoices and mail
- Process weekly trip sheets for 16 company drivers and 1 owner operator
- Edit and enter into VL dispatch system
- Process hourly payroll for 3 mechanics
- Maintain driver safety logs and safety files for 17 drivers
- Maintain employee files for 20 employees
- Prepare weekly Excel and dispatch reports which allows the owner to track revenue, fuel mileage and payload information
- Customer service: fielding customer calls, assist customer billing issues, take load order and set load/delivery appointment
- Provide load assignment to 17 drivers, answer questions and provide direction
- Report new hires to Nebraska new hire website
- Prepare and distribute mail
Administrative Assistant
Fast Trac Freight Services
11.2003 - 09.2006
- Responsible for company billing on a weekly basis
- Billing approximately $30,000 a week
- Process accounts receivable: distribute payments, run weekly reports and make collection calls as needed
- Responsible for accounts payable: prepare and cut checks on a weekly basis, reconcile credit card/fuel statements and provide back up information
- Prepare and make weekly bank deposit and monthly bank reconciliation
- Prepare and distribute hourly payroll for 15 employees and 2 salary employees, process garnishments, distribute child support payments
- Responsible for weekly federal payroll deposit
- Customer service: taking customer orders, answering questions, resolve complaints/inquiries and provide rate quotes on local freight movement
- Back up dispatch: dispatch drivers in a local capacity
- Answer multi phone line system
Education
High School -
Millard North High School
Omaha, NE 01.1986 - 01.1990
Certificate - Transportation
TIA Certified Broker
05.2001 - 07.2010
Skills
Shipment Tracking
Adaptability and Flexibility
Communication
Delivery confirmation
Problem-solving aptitude
Scheduling Coordination
Driver Scheduling
Shipment Coordination
Problem-Solving
Transportation Planning
Transportation Management
Shipping Documentation
Customer Service
Shipment Tracking
Timeline
Logistics Coordinator
Norag LLC
07.2018 - Current
Logistics Coordinator
Manning's Truck Brokerage
06.2013 - 02.2015
Logistics Assistant
RFG Logistics
02.2013 - 05.2013
Logistics Specialist
CT Freight Services
07.2009 - 02.2013
Customer Service
Cabelas Retail Store
05.2008 - 04.2010
Administrative Assistant
Carleton Transport Service
05.2006 - 01.2009
Administrative Assistant
Fast Trac Freight Services
11.2003 - 09.2006
Certificate - Transportation
TIA Certified Broker
05.2001 - 07.2010
High School -
Millard North High School
01.1986 - 01.1990
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