To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Medical Records Supervisor
Veteran Evaluation Services
2023.09 - Current
Plans, monitors, and appraises job results of a team consisting of several members
Accomplishes department objectives by supervising team members, organizing work, and monitoring deadlines
Issuing coaching, training, and corrective actions as needed to ensure department policies are followed
Scheduling and attending biweekly HR meetings, monthly team meetings, and quarterly trainings in order to maintain up-to-date knowledge of expectations and changing in protocols.
Medical Record Bookmarker
Veteran Evaluation Services
2019.04 - 2023.09
Responsible for accurately providing physical examination, laboratory findings, and radiology notes to the VA appointed examiner for review
Maintaining quota per leveled tier to ensure that all records scheduled for upcoming appointments are ready for review prior to the appointment date
Continuing training to stay knowledgeable on common and uncommon diagnosis, symptoms, and treatment.
Assisted patients, facilities, and health care providers with questions regarding claims processing, denials, coding issues, and A/R follow up
Reviewed correspondences from patients, healthcare providers, and insurance companies in order to adjust claims and update account files accordingly
Developed and implemented strategies to improve collection processes and reduce overdue payments.
Generated monthly accounts receivable reports to submit developments for management review.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Accounts Receivable Specialist
Aspire Hospital
2022.03 - 2022.06
Assisted patients, facilities, and health care providers with questions regarding claims processing, denials, coding issues, and A/R follow up
Reviewed correspondences from patients, healthcare providers, and insurance companies in order to adjust claims and update account files accordingly
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Monitored accounts to verify compliance with payment terms and schedules.
Patient Account Specialist
Avika Billing Solutions
2019.02 - 2019.06
Lowered daily A/R through effective revenue cycle management.
Responded to customer inquiries and provided detailed account information.
Entered client details and notes into system for interdepartmental access and review.
Responded to customer inquiries and provided detailed account information.
Researched billing errors and discrepancies to initiate corrective action.
Worked with outside entities to resolve issues with billing, claims and payments.
Medical Billing Specialist
MDX Hawaii
2017.01 - 2018.06
Ensured compliance with filing guidelines by submitting office claims for 18 providers specializing in 5 different areas of medicine.
Oversaw activities related to insurance companies by reviewing daily correspondence, as well as resolving claims for resubmission, processed denials, and noted detailed claim status for all accounts.
Also maintained daily income reports and deposits, prepared monthly reports on monthly insurance, patient aging, and billing statements to support improved cash flow.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Home Health Aide
Bayada
2013.08 - 2017.01
Enhanced client satisfaction level by properly assisting clients in bathing, toileting and personal hygiene
Monitored client's vitals daily and ensured the proper administration of prescribed medications
Coordinated with client's family and physicians regarding progress and communicated any changes in health immediately to the case manager/nurse.
Office Manager / Medical Biller
Quality Case Management
2016.06 - 2016.10
Responsible for recruiting new personnel, maintaining resumes and work authorization forms, preparing/proofing/processing financial reports, timesheets, overtime requests, records for travel, labor changes, and direct charges on all tasks within the division.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Home Health Aide
All About Care
2010.07 - 2011.06
Enhanced client satisfaction level by properly assisting clients in bathing, toileting and personal hygiene.
Monitored client's vitals daily and ensured the proper administration of prescribed medications.
Coordinated with client's family and physicians regarding progress and communicated any changes in health immediately to the case manager/nurse.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Home Health Aide
Griswold Special Care
2008.01 - 2010.06
Enhanced client satisfaction level by properly assisting clients in bathing, toileting and personal hygiene
Monitored client's vitals daily and ensured the proper administration of prescribed medications
Coordinated with client's family and physicians regarding progress and communicated any changes in health immediately to the case manager/nurse.
Traveled to clients' homes to complete healthcare services and promote continuity of care
Education
Associate Degree, Health Care Management -
Ultimate Medical Academy
Clearwater, FL
09.2015
Associate Degree, Medical Office and Billing Specialist -
Registered Medical Assistant at Clay Consulting - Veteran Evaluation of FloridaRegistered Medical Assistant at Clay Consulting - Veteran Evaluation of Florida