Samantha Ndlovu
Summary
Diligent nursing professional with experience in emergency patient care. Team-oriented and reliable with healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. I would like to grow and increase my knowledge and competencies within nursing practice and healthcare as a whole so I can better serve the needs of the communities that I become a part of. I believe in providing holistic care to health consumers in a culturally safe manner as well as advocating for patients in partnership with them and their whanau.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Emergency Department
Te Whatu Ora- Taranaki
New Plymouth, New Zealand
01.2023 - Current
- Working in different areas of the emergency environment and seeing health consumers of different age groups present due to a variety of issues
- Intermediate Life Support certification; ALS to be completed soon
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices- rapid assessments and emergency management of different conditions
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Demonstrated strong clinical reasoning skills when assessing patients' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed- ensuring patient safety and advocacy
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Competent in phlebotomy, intravenous cannulation, and intravenous therapies; also put in place quality improvement initiative to ensure correct order of blood draw for lab tests
- Safe medications administration via oral, IV, SC, and intramuscular injections and monitored responses
- Facilitated smooth transitions of care by effectively communicating pertinent information during handovers and discharge planning
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines
- Reported findings to quality departments after conducting routine hand hygiene audits and manual handling sessions, and worked with team to devise corrective actions for deficiencies
- Participated in quality improvement initiatives aimed at enhancing the overall effectiveness and efficiency of emergency nursing care delivery within the department such as hand hygiene auditing
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one's care.
- Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times- have completed nursing PDRP at competent level as evidence of same
Registered Nurse
Medcall Health Personnel
New Zealand
02.2023 - Current
- Accepting casual shifts at age care facilities to cover their rostering needs as required
- Working as clinical lead and supporting caregiving staff to look after residents
- Assessing residents as required and incident management
- Communication with residents, families, interdisciplinary team involved in residents' care such as GP and other staff
- Following facilities' policies and procedures
Healthcare Assistant
Medcall Health Personnel
New Zealand
06.2021 - 02.2023
- Following prescribed care plans, monitoring and reporting any changes to nursing staff
- Assisting with personal cares and ADLs and providing emotional support and reassurances
- Maintained clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks
Healthcare Assistant
Kyber Health Ltd
Invercargill, New Zealand
07.2020 - 12.2022
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes
- Improved residents' satisfaction by providing compassionate and attentive care to individuals with various healthcare needs
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery
- Maintained clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning, reducing the risk of injury or complications
- Supported patients' nutritional needs through meal preparation, feeding assistance, and dietary monitoring, promoting overall health
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare assistance such as manual handling and medication competencies
Sales and Services Assistant
Farmers Trading Company
Invercargill, New Zealand
04.2019 - 11.2020
- Assisting customers with their health and beauty requirements and recommending products, and how to use them
- Checkout services and responding to queries in person and over the phone courteously and professionally
- Filling in for other team members, including other departments, when the need arose
- Completing required learning and research relevant to my role
- Stock filling and refilling
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Sales Assistant and Customer Services Assistant
Kmart Australia
Hedland, Western Australia
04.2016 - 08.2018
- Serve and assist people at customer services desk, checkout services and fitting rooms. Working in different departments and covering staff absences
- Aided in the increase of sales by building strong customer relationships and providing excellent service
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
Education
Postgraduate Certificate Paper - Nursing
University of Auckland
06.2024
Bachelor of Nursing -
Southern Institute of Technology
Invercargill, New Zealand12.2022
High School Diploma- WACE Qualification -
Hedland Senior High School
South Hedland, Western Australia11.2017
Skills
- Patient Assessments, interventions and caring for different age groups, and Critical thinking
- Health Promotion and Cultural Competence
- Patient Education
- Team Collaboration
- Quality Improvement
- Infection Control
- IV Insertion and management, and intravenous therapies
- Pathophysiology and anatomy, and Pharmacology Knowledge
- Pain Management
- Professional Development
- Time Management
- Precepting students and new staff
Attributes
- Highly motivated and excellent attention to detail
- Quick learner and trainable
- Ability to work in high pressure situations
- Exceptional teamwork within the MDT and communication skills
- Quickly developing rapport with health consumers
- Accountable and responsible for own practice
- Reflecting and using healthy coping mechanisms
Timeline
Registered Nurse
Medcall Health Personnel
02.2023 - Current
Registered Nurse, Emergency Department
Te Whatu Ora- Taranaki
01.2023 - Current
Healthcare Assistant
Medcall Health Personnel
06.2021 - 02.2023
Healthcare Assistant
Kyber Health Ltd
07.2020 - 12.2022
Sales and Services Assistant
Farmers Trading Company
04.2019 - 11.2020
Sales Assistant and Customer Services Assistant
Kmart Australia
04.2016 - 08.2018
Postgraduate Certificate Paper - Nursing
University of Auckland
Bachelor of Nursing -
Southern Institute of Technology
High School Diploma- WACE Qualification -
Hedland Senior High School