Samantha Ndlovu
Summary
Diligent nursing professional with experience in emergency patient care. Team-oriented and reliable with healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. I would like to grow and increase my knowledge and competencies within nursing practice and healthcare as a whole so I can better serve the needs of the communities that I become a part of. I believe in providing holistic care to health consumers in a culturally safe manner as well as advocating for patients in partnership with them and their whanau.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Emergency Department
Te Whatu Ora- Taranaki
01.2023 - Current
- Working in different areas of the emergency environment and seeing health consumers of different age groups present due to a variety of issues
- Intermediate Life Support certification; ALS to be completed soon
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices- rapid assessments and emergency management of different conditions
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Demonstrated strong clinical reasoning skills when assessing patients' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed- ensuring patient safety and advocacy
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Competent in phlebotomy, intravenous cannulation, and intravenous therapies; also put in place quality improvement initiative to ensure correct order of blood draw for lab tests
- Safe medications administration via oral, IV, SC, and intramuscular injections and monitored responses
- Facilitated smooth transitions of care by effectively communicating pertinent information during handovers and discharge planning
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines
- Reported findings to quality departments after conducting routine hand hygiene audits and manual handling sessions, and worked with team to devise corrective actions for deficiencies
- Participated in quality improvement initiatives aimed at enhancing the overall effectiveness and efficiency of emergency nursing care delivery within the department such as hand hygiene auditing
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one's care.
- Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times- have completed nursing PDRP at competent level as evidence of same
Registered Nurse
Medcall Health Personnel
02.2023 - Current
- Accepting casual shifts at age care facilities to cover their rostering needs as required
- Working as clinical lead and supporting caregiving staff to look after residents
- Assessing residents as required and incident management
- Communication with residents, families, interdisciplinary team involved in residents' care such as GP and other staff
- Following facilities' policies and procedures
Healthcare Assistant
Medcall Health Personnel
06.2021 - 02.2023
- Following prescribed care plans, monitoring and reporting any changes to nursing staff
- Assisting with personal cares and ADLs and providing emotional support and reassurances
- Maintained clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks
Healthcare Assistant
Kyber Health Ltd
07.2020 - 12.2022
- Assisted nurses in administering medications, monitoring vital signs, and documenting patient progress for better treatment outcomes
- Improved residents' satisfaction by providing compassionate and attentive care to individuals with various healthcare needs
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes
- Provided emotional support to patients and families, fostering a positive environment conducive to healing and recovery
- Maintained clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning, reducing the risk of injury or complications
- Supported patients' nutritional needs through meal preparation, feeding assistance, and dietary monitoring, promoting overall health
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare assistance such as manual handling and medication competencies
Sales and Services Assistant
Farmers Trading Company
04.2019 - 11.2020
- Assisting customers with their health and beauty requirements and recommending products, and how to use them
- Checkout services and responding to queries in person and over the phone courteously and professionally
- Filling in for other team members, including other departments, when the need arose
- Completing required learning and research relevant to my role
- Stock filling and refilling
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Sales Assistant and Customer Services Assistant
Kmart Australia
04.2016 - 08.2018
- Serve and assist people at customer services desk, checkout services and fitting rooms. Working in different departments and covering staff absences
- Aided in the increase of sales by building strong customer relationships and providing excellent service
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
Education
Postgraduate Certificate Paper - Nursing
University of Auckland
06.2024
Bachelor of Nursing -
Southern Institute of Technology
Invercargill, New Zealand12.2022
High School Diploma- WACE Qualification -
Hedland Senior High School
South Hedland, Western Australia11.2017
Skills
- Patient Assessments, interventions and caring for different age groups, and Critical thinking
- Health Promotion and Cultural Competence
- Patient Education
- Team Collaboration
- Quality Improvement
- Infection Control
- IV Insertion and management, and intravenous therapies
- Pathophysiology and anatomy, and Pharmacology Knowledge
- Pain Management
- Professional Development
- Time Management
- Precepting students and new staff
Attributes
- Highly motivated and excellent attention to detail
- Quick learner and trainable
- Ability to work in high pressure situations
- Exceptional teamwork within the MDT and communication skills
- Quickly developing rapport with health consumers
- Accountable and responsible for own practice
- Reflecting and using healthy coping mechanisms
Timeline
Registered Nurse
Medcall Health Personnel
02.2023 - Current
Registered Nurse, Emergency Department
Te Whatu Ora- Taranaki
01.2023 - Current
Healthcare Assistant
Medcall Health Personnel
06.2021 - 02.2023
Healthcare Assistant
Kyber Health Ltd
07.2020 - 12.2022
Sales and Services Assistant
Farmers Trading Company
04.2019 - 11.2020
Sales Assistant and Customer Services Assistant
Kmart Australia
04.2016 - 08.2018
Postgraduate Certificate Paper - Nursing
University of Auckland
Bachelor of Nursing -
Southern Institute of Technology
High School Diploma- WACE Qualification -
Hedland Senior High School
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