Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Neubauer

Summary

Dynamic and versatile professional with a proven track record of elevating customer experiences in restaurant high pressure environments and in retail. Excelled in multitasking and conflict resolution, achieving 100% trust from clients across various roles. Expert in customer service and social media marketing, I bring a positive attitude and high energy to the work place.


Overview

6
6
years of professional experience

Work History

Retail Worker

Vintage Dirty Laundry
09.2023 - 12.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options and closed sales
  • managed all social media platforms for advertisements and marketing purposes
  • Tailored, created, and modified clothing for higher end resale
  • Modeled clothing for various social media platforms
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Restaurant Hostess

Palmilla Cocina Y Tequila
05.2023 - 09.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

Babysitter

Self-employed
01.2020 - Current
  • Built my own on-going babysitting business as a trusted caretaker
  • 4 fulltime families with children ranging from 3-13
  • 100% full trust of all clients including shifts lasting up to 12 hours at a time
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.

Lead Singer

Self-employed
01.2018 - Current
  • Band Lead singer, multiple instrumentalist and performer
  • Elevated audience engagement by incorporating dynamic stage presence and versatile vocal styles.
  • Organized successful paid gigs, including booking venues, transportation, accommodations, and promotional materials.
  • Provided singing lessons for multiple young aspiring singers artists

Education

Redondo Union High School
Redondo Beach, CA
06.2025

Skills

  • High organizational skills and time management
  • Strong Work Ethic
  • Reliability
  • Flexible scheduling
  • Conflict Resolution
  • Customer Service
  • Strong multitasking
  • Greeting guests

Timeline

Retail Worker

Vintage Dirty Laundry
09.2023 - 12.2023

Restaurant Hostess

Palmilla Cocina Y Tequila
05.2023 - 09.2023

Babysitter

Self-employed
01.2020 - Current

Lead Singer

Self-employed
01.2018 - Current

Redondo Union High School

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Samantha Neubauer