Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Awards
Timeline
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SAMANTHA NIELSEN

Reno,USA

Summary

I'm a motivated and enthusiastic individual with a strong work ethic who readily adapts to change. I'm an organized, dependable, performance-oriented team player, who is able to juggle multiple priorities and meet tight deadlines without compromising quality; while maintaining a positive attitude.


Furthermore, I have a willingness to take on added responsibilities to meet team goals. My ultimate goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Warehouse Associate

ITS Logistics
10.2022 - Current
  • Write back orders daily to facilitate a smooth close out process by the CSR team
  • Ensure that all daily small parcels are accurately completed and shipped via their respective carriers with the tracking’s and UCC’s updated in the WMS system
  • Accurately pick and pack items for shipment
  • Participate in yearly inventory counting exercises
  • Checked packages and merchandise for damage and notify management.
  • Used hand-held devices and computers to receive merchandise by verifying quantities and descriptions against vendor ASNs and reported discrepancies for necessary corrective actions to be taken to ensure accuracies in inventory levels.
  • Operate Equipment – Forklift , pallet rider & Reach truck for replenishment of inventory and transportation of goods from different locations within the warehouse.

Warehouse Associate

Randa Logistics
09.2022 - 10.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Maintained clean, orderly work environment free of hazards.

Warehouse Associate

Ranshu
07.2022 - 09.2022
  • Accurately picked and packed merchandise for daily shipment
  • Inspected work areas for cleanliness and obstacles and removed empty cartons to keep work areas organized and hazard-free.

Warehouse Associate

InMusic Brands
01.2022 - 07.2022
  • Manually unloaded materials from trucks for fast shipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.


Customer Returns Associate

Union Supply
07.2021 - 01.2022
  • Inspected returned products for damages.
  • Performed inventory of products on returns carts..
  • Determined return stock for account credit or non-credit.
  • Entered return codes and information into computer system.
  • Operated electric pallet jack.
  • Collaborated with warehouse teams to streamline return logistics, enhancing operational efficiency.
  • Conducted thorough inspections of returned products to determine eligibility for refund or exchange.

Warehouse Associate

Fosdick Fulfillment
09.2020 - 12.2020
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Warehouse Supervisor

TechPro Business Solutions
08.2019 - 05.2020


  • Supervised warehouse operations by managing employees during shifts.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Built a motivated warehouse team to consistently accomplish operation goals and exceed performance targets.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Assigned tasks to team members to complete within designated time frames.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Warehouse Supervisor

Appliance Traders Limited
08.2014 - 03.2019
  • Managed distribution systems and ensured the efficiency of operations while managing change
  • Adept at making quick decisions in busy environments to maintain productivity
  • Specialize in setting production objectives, managing staff and resolving issues.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Completed timely and accurate weekly logs to keep internal reporting accurate and track materials movements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Created team building exercises that fostered camaraderie and a harmonious work environment.

Warehouse Supervisor

Unicomer Jamaica Limited
11.2012 - 08.2014
  • Responsible for creating and refining processes, succession planning and replenishment
  • Coordinated the operational issues surrounding the Warehouse and Inventory Department
  • Responsibility for the stock officers and ensured that all goods were delivered in accordance with company procedures, while providing customers with service that exceeded their expectations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Completed timely and accurate weekly logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed and implemented strategies to improve team productivity and efficiency.

Senior Inventory Officer

Unicomer Jamaica Limited
01.2010 - 01.2012
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Developed materials to educate staff on proper inventory management techniques.

Inventory Officer

Unicomer Jamaica Limited
01.2009 - 01.2010
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Monitored and adjusted inventory levels to meet customer needs

Warehouse Supervisor

Unicomer Jamaica Limited
01.2007 - 01.2009


  • Completed daily operations on time and maintained high standards of accuracy.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Completed timely and accurate weekly logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Education

Certificate - Certified Clinical Medical Associate

TMCC
Reno, NV
09-2024

Certificate - Supervisory Management

University College of the Caribbean
09.2018

Bachelor of Science Degree - Business Administration

University College of the Caribbean
12.2014

Skills

  • Adaptability
  • Analytical and problem solving skills
  • Computer Literate
  • Critical Thinking
  • Excellent oral/written communication skills
  • Interpersonal skills
  • Inventory Control
  • Leadership and Team Building
  • Time Management
  • Warehouse and Organizational Skills

Hobbies and Interests

Reading (Romance Novels and short dramas), Sports (NFL & NBA), Leisure activities (swimming, long walks and short driving trips) and Playing games (Jenga, cornhole, miniature golf)

Awards

ITS Logistics, Employee of the Month, June 2024

ITS Logistics, Safety Committee Raffle Winner, June 2023

University College of the Caribbean, Certificate of Appreciation (Outstanding and Devoted Service), 12/01/05

Courts Jamaica Limited, Managing Director's Award (Outstanding Customer Service), 09/01/08

Appliance Traders Limited, Team Member of the Year Nominee 2015, 09/01/16

Timeline

Warehouse Associate

ITS Logistics
10.2022 - Current

Warehouse Associate

Randa Logistics
09.2022 - 10.2022

Warehouse Associate

Ranshu
07.2022 - 09.2022

Warehouse Associate

InMusic Brands
01.2022 - 07.2022

Customer Returns Associate

Union Supply
07.2021 - 01.2022

Warehouse Associate

Fosdick Fulfillment
09.2020 - 12.2020

Warehouse Supervisor

TechPro Business Solutions
08.2019 - 05.2020

Warehouse Supervisor

Appliance Traders Limited
08.2014 - 03.2019

Warehouse Supervisor

Unicomer Jamaica Limited
11.2012 - 08.2014

Senior Inventory Officer

Unicomer Jamaica Limited
01.2010 - 01.2012

Inventory Officer

Unicomer Jamaica Limited
01.2009 - 01.2010

Warehouse Supervisor

Unicomer Jamaica Limited
01.2007 - 01.2009

Bachelor of Science Degree - Business Administration

University College of the Caribbean

Certificate - Certified Clinical Medical Associate

TMCC

Certificate - Supervisory Management

University College of the Caribbean

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SAMANTHA NIELSEN