Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

SAMANTHA NIKOLE CONLEY

Auburn

Summary

Polished and professional administrative professional equipped to handle guest needs in customer service. Handles requests, mail, and clerical requirements with strong attention to detail and good multitasking abilities. Organized and efficient in managing files and reports.

Overview

6
6
years of professional experience

Work History

Manufacturing Operator

Baxter International Inc
03.2022 - Current
  • Trained new employees on company policies, equipment operation, and best practices, fostering a positive work environment and team cohesion.
  • Inspected products and machines to maintain quality and efficiency.
  • Streamlined assembly line operations through thorough organization of workstation layout, tools, and materials required for efficient production flow.
  • Collaborated with Quality Assurance teams in conducting regular inspections of finished products, ensuring all items met established quality standards.

Patient Intake Representative

Auburn Community Hospital
09.2020 - 09.2021
  • Supported continuous improvement initiatives within the practice by identifying areas for improvement in the intake process and suggesting viable solutions.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations at all times.
  • Implemented a user-friendly appointment scheduling system, resulting in higher patient satisfaction rates.
  • Streamlined patient registration procedures for increased efficiency and reduced wait times.
  • Improved patient satisfaction by efficiently managing intake processes and providing exceptional customer service.

Receptionist

Coco and Company Salon
06.2020 - 09.2020
  • Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
  • Greeted guests promptly and consistently set professional tone with friendly assistance
  • Picked up, organized, and wiped down reception regularly to keep area professional and clean
  • Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
  • Accepted incoming mail and packages and routed to appropriate staff
  • Issued badges and logged incoming visitors to meet security standards
  • Answered telephone calls to provide information, take messages and set up appointments

CNA

Joyce Hunter
07.2019 - 02.2020
  • Personal care
  • Daily charting
  • Giving medicine
  • Preparing food

Cashier

Kohls
09.2018 - 04.2019
  • Helped customers with locating items, answering questions
  • Bagged and packaged customer orders and purchases
  • Collected payment for customer purchases
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items

Education

High School Diploma - Regents

Auburn High School
Auburn, NY

Skills

  • Task prioritization
  • Greet visitors
  • Multi-line telephone operation
  • Clerical support
  • File management
  • Reception desk management

Volunteer Experience

Salvation Army food bank, Volunteer

Timeline

Manufacturing Operator

Baxter International Inc
03.2022 - Current

Patient Intake Representative

Auburn Community Hospital
09.2020 - 09.2021

Receptionist

Coco and Company Salon
06.2020 - 09.2020

CNA

Joyce Hunter
07.2019 - 02.2020

Cashier

Kohls
09.2018 - 04.2019

High School Diploma - Regents

Auburn High School

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SAMANTHA NIKOLE CONLEY